Shift Leader: Drive Great Shifts & Guest Experience

Pizza Hut; Payson (AZ); Presencial; USD 17 000 - 22 000; Tempo parcial

Resumo da oferta

Pizza Hut is seeking a Shift Leader to run great shifts in a self-sufficient manner under the Restaurant General Manager. You will own the shift, solve problems, and lead the team in culture, best practices and day-to-day operations.

As a Shift Leader, you will ensure customer needs are the priority, supervise tasks, uphold food safety and quality, and train Team Members while maintaining a positive, fast-paced service environment.

Qualificações

• Must be at least 18 years old.
• Must have reliable transportation.
• Must pass a background check criteria.
• Able to do basic business math.
• Able to stock shelves and coolers.
• Able to clean the parking lot and surrounding grounds.
• Able to sweep and mop floors.
• Able to lift, carry up to 50 lbs.
• Standing and walking for 90% of shift.

Responsabilidades

• Execute responsibilities for people, customer, and service.
• Ensure Team Members complete their tasks for their positions.
• Maintain employees' appearance neat and clean.
• Prioritize customer needs and resolve complaints quickly.
• Greet customers with a smile and pleasant demeanor.
• Work with management and peers to serve customers with urgency.
• Provide feedback and training to Team Members per RGM.
• Assist with cash control, inventory, and labor management.
• Oversee food preparation, rotation, and holding times.
• Ensure health and safety standards are followed.

Conhecimentos

Customer service

Team leadership

Problem-solving

Communication

Descrição da oferta de emprego

Pizza Hut is seeking a Shift Leader to run great shifts in a self-sufficient manner under the Restaurant General Manager. You will own the shift, solve problems, and lead the team in culture, best practices and day-to-day operations.

As a Shift Leader, you will ensure customer needs are the priority, supervise tasks, uphold food safety and quality, and train Team Members while maintaining a positive, fast-paced service environment.