Shift Leader: Deliver Memorable Service & Team Success

Wawa, Inc; Kill Devil Hills (NC); On-site; USD 26,000 - 35,000; Full time

Benefits offered by this job

ESOP

401(k) matching

Education assistance

Store discounts

Paid time off

Parental leave

Wellness programs

Job summary

Wawa, Inc. is seeking a Team Supervisor to lead the shift, drive execution, and ensure memorable customer experiences. You’ll guide Associates, handle store operations, and balance safety with exceptional service in a fast-paced environment.

Responsibilities include coordinating between teams, managing inventory and cash, and recognizing strong performance. This full-time role offers comprehensive benefits and a path to career growth within a nationwide retailer.

Qualifications

• High School Diploma or GED equivalent.
• Must be 18+ years old with reliable transportation.
• Flexible availability for weekends and holidays.
• Supervisory experience in retail, food service, or fuel is a plus.
• Ability to communicate effectively, solve problems, and build relationships.

Responsibilities

• Handle customer inquiries and support positive interactions.
• Coordinate between Associates, customers, and orders for efficient service.
• Provide direction, feedback, and recognition to Associates.
• Enforce safety, security, and store policies, including crisis protocols.
• Manage inventory, stock levels, vendor check-ins, and cash handling.

Skills

Communication

Problem solving

Relationship building

Education

High School Diploma or GED

Job description

Wawa, Inc. is seeking a Team Supervisor to lead the shift, drive execution, and ensure memorable customer experiences. You’ll guide Associates, handle store operations, and balance safety with exceptional service in a fast-paced environment.

Responsibilities include coordinating between teams, managing inventory and cash, and recognizing strong performance. This full-time role offers comprehensive benefits and a path to career growth within a nationwide retailer.