Shift Leader & Customer Experience Champion

Wawa, Inc; Coatesville (Chester County); On-site; USD 26,000 - 35,000; Full time

Benefits offered by this job

ESOP

401(k) Plan

Medical/Dental/Prescription Coverage

Paid Time Off

Tuition Reimbursement

Store discounts

Parental leave

Wellness Programs

Job summary

Wawa, Inc. seeks a Team Supervisor to keep the shift on track and deliver memorable customer experiences. You will lead on-site, drive execution, and make key decisions to keep operations running smoothly.

Responsibilities include guiding Associates, handling inquiries, managing inventory, and enforcing safety. Benefits include ESOP, 401(k), medical/dental/vision, and Paid Time Off, among others.

Qualifications

• High School Diploma or GED equivalent.
• Must be 18+ with reliable transportation.
• Flexible availability including weekends/holidays.

Responsibilities

• Handle customer inquiries and support positive interactions.
• Coordinate with Associates and customers for efficient service.
• Provide direction, feedback and recognition to Associates.
• Enforce store policies and safety procedures.
• Manage inventory, stock levels, and cash handling.

Skills

Customer service

Supervisory experience

Communication skills

Flexibility

Education

High School Diploma or GED

Job description

Wawa, Inc. seeks a Team Supervisor to keep the shift on track and deliver memorable customer experiences. You will lead on-site, drive execution, and make key decisions to keep operations running smoothly.

Responsibilities include guiding Associates, handling inquiries, managing inventory, and enforcing safety. Benefits include ESOP, 401(k), medical/dental/vision, and Paid Time Off, among others.