Shift Leader: Customer Experience & Store Performance

Hispanic Alliance for Career Enhancement; Florence (KY); On-site; USD 18,184 - 25,898; Part time

Benefits offered by this job

Dental insurance

Vision insurance

Wellness resources

Employee discounts

Job summary

CVS Health is seeking a part‑time Shift Supervisor in Florence, KY to lead store staff when managers are absent and ensure smooth daily operations. You will drive customer service excellence, supervise crew activities, and manage merchandising, pricing, and displays to support sales goals.

The role emphasizes flexibility—early mornings, overnights, weekends—and adherence to procedures, with a focus on safety, quality, and confidentiality of customer information.

Qualifications

• Deductive reasoning ability, analytical skills, and computer skills.
• Advanced communication and supervision skills.
• Ability to work a flexible schedule, including early morning, overnight, weekend shifts, overtime as needed, and to respond to urgent issues at the store.
• Experience as a retail supervisor.

Responsibilities

• Supervise the store crew and coordinate activities.
• Assist customers and resolve questions, problems, and complaints.
• Price merchandise, stock shelves, and manage displays and seasonal merchandise.
• Ensure opening/closing procedures are followed and store operations run smoothly.

Skills

Deductive reasoning

Analytical thinking

Computer skills

Communication skills

Supervision

Retail supervisory experience

Education

High school diploma or equivalent

Job description

CVS Health is seeking a part‑time Shift Supervisor in Florence, KY to lead store staff when managers are absent and ensure smooth daily operations. You will drive customer service excellence, supervise crew activities, and manage merchandising, pricing, and displays to support sales goals.

The role emphasizes flexibility—early mornings, overnights, weekends—and adherence to procedures, with a focus on safety, quality, and confidentiality of customer information.