Shift Leader & Customer Experience Coach

Blake's Lotaburger, Inc.; Las Vegas (NM); Presencial; USD 19.000 - 29.000; Tempo integral

Resumo da vaga

Blake’s Lotaburger, Inc. is seeking a Shift Manager to assist the MOD in running daily restaurant operations. You will supervise crew members, ensure fast, friendly service, and help maintain quality, safety, and cost controls in a busy, high-volume setting.

The role emphasizes leadership development, training, and adherence to Blake’s Lotaburger Policies & Procedures while delivering an exceptional guest experience in a clean, safe environment.

Qualificações

• Must be 18 years or older.
• High School Diploma preferred; restaurant experience helpful.
• Health codes knowledge and food handling procedures required.
• Able to log deposits and manage cash handling per policies.
• Ability to work flexible schedule up to 40 hours per week (FT) or 28 hours (PT).
• Read, understand, and follow policies and procedures.

Responsabilidades

• Assist MOD in overseeing restaurant operations during shifts.
• Drive customer satisfaction while controlling labor and food costs.
• Ensure proper preparation of each menu item following Blake’s Lotaburger processes.
• Train and develop crew members; provide feedback and succession planning.
• Monitor safety, sanitation, and compliance with health codes.
• Maintain clean, sanitary, and organized work environment.

Conhecimentos

Leadership

Customer service

Teamwork

Communication

English reading/writing

Problem solving

Adaptability

Food safety awareness

Formação

High School Diploma

Ferramentas

POS system

BOH computer system

Descrição da vaga

Blake’s Lotaburger, Inc. is seeking a Shift Manager to assist the MOD in running daily restaurant operations. You will supervise crew members, ensure fast, friendly service, and help maintain quality, safety, and cost controls in a busy, high-volume setting.

The role emphasizes leadership development, training, and adherence to Blake’s Lotaburger Policies & Procedures while delivering an exceptional guest experience in a clean, safe environment.