Shift Leader: Craft Coffee & Community Impact

Starbucks Corp.; The Woodlands (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with match

Tuition assistance

Paid vacation

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead a coffeehouse team, ensuring great guest experiences and adherence to recipes and standards.

You will coach teammates, manage tasks across the shift, and uphold store policies, safety, and cash handling procedures. This role emphasizes strong communication, teamwork, and relationship building with customers and colleagues.

Qualifications

• Six months of experience in a role requiring constant interaction with customers.
• Experience coaching or guiding colleagues on beverage/food prep to standard recipes.
• Experience delegating tasks to two or more employees and coordinating workloads.

Responsibilities

• Direct and supervise shift operations to ensure quality beverages and foods.
• Lead team to meet store policies, cash handling, safety and security standards.
• Provide guidance and coaching to partners to deliver excellent customer service.
• Maintain welcoming store environment and uphold Starbucks customer experience policies.
• Collaborate with team to ensure efficient shift execution and guest satisfaction.

Skills

Customer service

Team leadership

Task delegation

Communication

Retail knowledge

Fast learner

Interpersonal skills

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead a coffeehouse team, ensuring great guest experiences and adherence to recipes and standards.

You will coach teammates, manage tasks across the shift, and uphold store policies, safety, and cash handling procedures. This role emphasizes strong communication, teamwork, and relationship building with customers and colleagues.