Shift Leader: Craft Coffee & Team Growth

Starbucks Corp.; Greenville (SC); On-site; USD 19,286,000 - 24,797,000; Full time

Benefits offered by this job

401(k) match

Healthcare benefits

Tuition coverage

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead the team in delivering high-quality beverages and food in a welcoming store environment. You will coach and delegate tasks, ensuring adherence to recipes, store policies, safety and cash handling, while building positive relationships with customers and partners.

The role emphasizes teamwork, quick learning, and strong communication to maintain exceptional service during all shifts.

Qualifications

• Attendance and punctuality with or without accommodations.
• Flexible hours including early mornings, evenings, weekends, holidays.
• Experience in customer-facing roles.
• Experience delegating tasks and coordinating teams.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks space.
• Direct how beverages and food are prepared to standard recipes and adapt as needed.
• Coach team on proper food/beverage prep and customer service.
• Ensure store policies, safety, cash handling and security are followed.
• Collaborate with partners to deliver consistent guest experiences.

Skills

Attendance & punctuality

Flexible hours

Customer service

Coaching & delegation

Communication

Teamwork

Relationship building

Retail knowledge

Learning quickly

Interpersonal skills

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead the team in delivering high-quality beverages and food in a welcoming store environment. You will coach and delegate tasks, ensuring adherence to recipes, store policies, safety and cash handling, while building positive relationships with customers and partners.

The role emphasizes teamwork, quick learning, and strong communication to maintain exceptional service during all shifts.