Shift Leader: Craft Coffee & Community Experience

Starbucks Corp.; Pomona (CA); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Education benefits (Starbucks College)

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring our coffeehouse remains a welcoming space for the community. You will manage the team, oversee beverage and food preparation, and uphold store policies and safety standards.

Ideal candidates bring customer-service experience, leadership ability, and a passion for teamwork. Flexible hours and a commitment to consistent, high‑quality service are essential.

Qualifications

• Attendance and punctuality at all times with/without accommodations.
• Flexible hours including early mornings, evenings, weekends, nights and holidays.
• Six months of customer-facing experience handling requests.
• Experience delegating tasks to two or more employees.
• Ability to learn quickly and communicate effectively.

Responsibilities

• Lead with craft and heart to provide a welcoming space for the community.
• Direct the work of team members to deliver quality beverages and food.
• Ensure store policies, safety, and security standards are followed.
• Coach and prepare beverages/food to standard recipes or customization as needed.

Skills

Leadership

Communication

Interpersonal skills

Teamwork

Relationship building

Direct the work of others

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring our coffeehouse remains a welcoming space for the community. You will manage the team, oversee beverage and food preparation, and uphold store policies and safety standards.

Ideal candidates bring customer-service experience, leadership ability, and a passion for teamwork. Flexible hours and a commitment to consistent, high‑quality service are essential.