Shift Leader — Craft Coffee, Build Connections

Starbucks Corp.; Upper Arlington (OH); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision & life insurance

401(k) plan

Job summary

Starbucks Coffee Company seeks a Shift Supervisor to lead team members, uphold store standards, and deliver a welcoming customer experience in a fast-paced environment. You will coach partners, manage shift tasks, and ensure customers receive high-quality beverages and food to specification.

The role requires reliable attendance, flexibility across early mornings, evenings, weekends, and holidays, and strong communication within a retail setting.

Qualifications

• Regular attendance and punctuality, with or without accommodations.
• Available to work flexible hours including early mornings, evenings, weekends, and holidays.
• Meet store policies and standards, manage cash handling, safety and security.
• At least 6 months in a role with customer interaction and task delegation.

Responsibilities

• Direct the work of others and delegate tasks to coworkers.
• Coach and prepare beverages/food to standard recipes and customize as needed.
• Maintain welcoming store environment and assist customers to ensure a positive experience.

Skills

Customer service

Team leadership

Communication

Retail knowledge

Attendance reliability

Job description

Starbucks Coffee Company seeks a Shift Supervisor to lead team members, uphold store standards, and deliver a welcoming customer experience in a fast-paced environment. You will coach partners, manage shift tasks, and ensure customers receive high-quality beverages and food to specification.

The role requires reliable attendance, flexibility across early mornings, evenings, weekends, and holidays, and strong communication within a retail setting.