Shift Leader: Coach Teams, Deliver Fast, Quality Service

McDonald's Restaurants Limited; Amherst (VA); On-site; USD 35,000 - 38,000; Full time

Benefits offered by this job

Paid vacation

Archways to Opportunity education

Tuition assistance

English Under the Arches

Medical, dental, and vision coverage

MCD Perks employee discounts

Free uniform shirts and PPE

Free shift meal

Closed on Thanksgiving and Christmas

Job summary

McDonald's Restaurants Limited is seeking a Shift Manager to lead daily operations, coach teams, and ensure guest satisfaction. You’ll own shifts, set targets, and model hospitality while upholding food safety standards and operational excellence.

You’ll be responsible for delivering fast, friendly service, managing inventory and cash, and ensuring a clean, safe dining environment. Training and growth opportunities accompany this role.

Qualifications

• Prior leadership experience in restaurant, retail, or hospitality preferred.
• Strong communication, coaching mindset, and a team-first attitude.
• Reliability in a fast-paced environment; calm under pressure.
• Must be 18+ to serve as a manager in our restaurants.

Responsibilities

• Own the shift: Plan, position, and set targets to deliver results.
• Lead the team: Coach, train, and model correct procedures and hospitality.
• Protect food safety & quality: Enforce standards and verify routines.
• Deliver great guest experiences: Fast, accurate, friendly service—every order.
• Run a safe, clean restaurant: Verify cleanliness, maintenance, and security checks.
• Manage operations: Inventory, cash handling, deployment, and shift documentation.
• Communicate & hand off: Brief the next Shift Manager to ensure smooth transitions.
• Hit the numbers: Help your department and shift meet goals for service, quality, and profitability.

Skills

Leadership experience

Communication skills

Team player

Reliability

Safety commitment

Job description

McDonald's Restaurants Limited is seeking a Shift Manager to lead daily operations, coach teams, and ensure guest satisfaction. You’ll own shifts, set targets, and model hospitality while upholding food safety standards and operational excellence.

You’ll be responsible for delivering fast, friendly service, managing inventory and cash, and ensuring a clean, safe dining environment. Training and growth opportunities accompany this role.