Shift Leader — Growth, Coaching & Customer Excellence

McDonald's Restaurants Limited; Crockett (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Accrued PTO

Archways to Opportunity education

Medical, dental, and vision coverage

Disability and life insurance

Job summary

McDonald's is seeking a Shift Manager to lead shifts, supervise crew, and ensure fast, accurate, and friendly service. The role emphasizes food quality, safety, and operational standards in a fast-paced environment.

You will plan shifts, monitor performance, and manage inventory while coaching staff to uphold guest experience and profitability. A positive, flexible team player is essential.

Qualifications

• Leadership experience, ideally in restaurant/retail/hospitality.
• Flexible schedule and team-player mindset for fast-paced environment.
• Must be 18+ years old to manage in our franchisee-operated restaurants.

Responsibilities

• Plan each shift and monitor performance to meet McDonald's standards.
• Lead crew and other managers during shifts to ensure quality, service, and cleanliness.
• Oversee safety, security, inventory, and daily maintenance.
• Schedule staff and provide training to team members.
• Assist departments in meeting goals and communicate with the next shift.

Skills

Leadership

Shift management

Customer service

Food safety

Inventory management

Scheduling

Training

Quality food

Safety

Crew management

Job description

McDonald's is seeking a Shift Manager to lead shifts, supervise crew, and ensure fast, accurate, and friendly service. The role emphasizes food quality, safety, and operational standards in a fast-paced environment.

You will plan shifts, monitor performance, and manage inventory while coaching staff to uphold guest experience and profitability. A positive, flexible team player is essential.