Shift Leader — Lead Fast-Paced Team to Great Service

McDonald's Restaurants Limited; Capitol Heights (MD); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

70 hours paid vacation

Medical, dental, vision coverage

College tuition assistance

Free uniforms

Job summary

McDonald's Restaurants Limited is seeking a Shift Manager to oversee restaurant operations and ensure customers receive exceptional service. This role involves leading team members, maintaining food safety, and managing daily operations effectively.

As a Shift Manager, you will be responsible for training staff, scheduling shifts, and working towards meeting performance targets. Employees enjoy benefits like paid vacation and education through Archways to Opportunity.

Qualifications

• Previous leadership experience preferred, ideally in a restaurant or retail.
• Must be 18 years or older to be a manager.

Responsibilities

• Lead shifts ensuring a fast, accurate, friendly customer experience.
• Monitor performance during shifts and ensure team meets McDonald’s standards.
• Communicate with the next Shift Manager for effective handover.

Skills

Leadership

Customer Service

Team Management

Food Safety

Inventory Management

Job description

McDonald's Restaurants Limited is seeking a Shift Manager to oversee restaurant operations and ensure customers receive exceptional service. This role involves leading team members, maintaining food safety, and managing daily operations effectively.

As a Shift Manager, you will be responsible for training staff, scheduling shifts, and working towards meeting performance targets. Employees enjoy benefits like paid vacation and education through Archways to Opportunity.