Shift Leader: Coach & Ops for Great Guest Experience

Ontario Trillium Foundation; Chula Vista (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Lots of potential for growth

Job summary

The Dunkin' franchisee in California is seeking a Shift Leader to coach Crew Members and ensure adherence to brand standards while delivering a friendly guest experience. You will set shift goals, assign duties, and motivate the team, celebrating successes and providing timely feedback to improve performance and guest satisfaction.

This role offers competitive wages, a team-oriented environment, and strong growth opportunities for dedicated staff who work hard and contribute to a positive store

Qualifications

• Experience leading a fast-paced team.
• Ability to coach Crew Members during shifts.
• Commitment to brand standards and guest experience.

Responsibilities

• Coach Crew Members throughout shifts to meet brand standards.
• Set goals and assign tasks during shifts.
• Motivate team and provide timely feedback to performers.
• Deliver a great and friendly guest experience.

Skills

Leadership

Coaching

Communication

Team motivation

Job description

The Dunkin' franchisee in California is seeking a Shift Leader to coach Crew Members and ensure adherence to brand standards while delivering a friendly guest experience. You will set shift goals, assign duties, and motivate the team, celebrating successes and providing timely feedback to improve performance and guest satisfaction.

This role offers competitive wages, a team-oriented environment, and strong growth opportunities for dedicated staff who work hard and contribute to a positive store