Shift Leader: Café Operations & Team Growth

Appone; Stillwater (OK); On-site; USD 14,000 - 18,000; Full time

Job summary

Tropical Smoothie Cafe in Stillwater, OK is seeking a Shift Leader to help run daily operations, uphold brand standards, and deliver unparalleled hospitality to customers. With a starting wage range of $10.00–$13.00 per hour, the role offers flexible hours, opportunities for growth, and a chance to lead a team in a fast‑paced cafe.

You will train crew, assist with hiring, and ensure service quality across shifts.

Qualifications

• Excellent verbal and written communication skills.
• Excellent management and supervisory skills.
• Strong working knowledge of Excel and Word, and ability to learn to use other computer software programs
• Must have strong mathematical, analytical and problem solving skills
• Must be able to read, understand and follow instructions

Responsibilities

• Assist in inventory training, when necessary.
• Drive brand values and standards through all training and development activities.
• Assist with the coaching, training, and development of management and crew members.
• Assist with hiring & staffing needs while focusing on the critically under‑staffed cafes.
• Provide support for any new software rollouts and training.
• Ensure team member training programs are executed per TSC & DYNE standards.
• Interacts with crew members, customers, and vendors using DYNE’s core values
• Delivers “Unparalleled Hospitality” to each customer that visits our cafe.
• Knowledgeable and proficient in each position within the cafe.
• Successfully completed the Cafe Basics and Certified Trainer Program.
• Ensures each station is operating to Tropical Smoothie Cafes standards.
• Trains and coaches crew members during each shift to ensure brand standards are upheld.
• Uses tools to accomplish goals, manage labor and control inventory using MyInventory.
• Performs any additional tasks necessary to run the cafe.

Skills

Communication skills

Management and supervisory skills

Excel and Word knowledge

Mathematical analytical and problem‑so

Reading and following instructions

Tools

Excel

Word

Job description

Tropical Smoothie Cafe in Stillwater, OK is seeking a Shift Leader to help run daily operations, uphold brand standards, and deliver unparalleled hospitality to customers. With a starting wage range of $10.00–$13.00 per hour, the role offers flexible hours, opportunities for growth, and a chance to lead a team in a fast‑paced cafe.

You will train crew, assist with hiring, and ensure service quality across shifts.