Shift Leader: Build Strong Shifts & Develop People

Pizza Hut; Goodyear (AZ); On-site; USD 17,000 - 25,000; Full time

Job summary

Desert De Oro Foods, operating Pizza Hut in Goodyear, AZ, seeks a Shift Leader to run great shifts with a self-sufficient approach. You will lead the team in culture, best practices, and day-to-day restaurant operations to deliver fast, friendly service.

You will train and coach teammates, ensure accuracy of orders, and uphold food safety standards while maintaining a positive guest experience. This role emphasizes ownership mindset and teamwork.

Qualifications

• Must be 18 years or older.
• Must have reliable transportation.
• Must pass a background check.
• Able to do basic business math.
• Able to stock shelves and coolers.
• Able to clean the parking lot and surrounding grounds.
• Able to sweep and mop floors.
• Able to lift up to 50 lbs.
• Must stand for long periods during shifts.

Responsibilities

• Execute responsibilities for people, customer, and service.
• Ensure team members complete tasks for their positions.
• Maintain neat appearance of employees.
• Prioritize customer needs.
• Ensure food safety, quality, and accuracy of orders.
• Resolve customer complaints quickly and maintain good relations.
• Greet customers with a smile and friendly attitude.
• Work with management to serve customers with urgency.
• Collaborate with peers as part of a team.
• Provide regular feedback to the Restaurant General Manager on performance.
• Lead training and development of team members.
• Assist in cash control and inventory for cost control.
• Oversee product preparation, rotation, and holding times.
• Support facility maintenance and health/safety standards.

Skills

Customer service

Leadership

Teamwork

Basic math

Communication

Problem solving

Tools

Cash handling

Job description

Desert De Oro Foods, operating Pizza Hut in Goodyear, AZ, seeks a Shift Leader to run great shifts with a self-sufficient approach. You will lead the team in culture, best practices, and day-to-day restaurant operations to deliver fast, friendly service.

You will train and coach teammates, ensure accuracy of orders, and uphold food safety standards while maintaining a positive guest experience. This role emphasizes ownership mindset and teamwork.