Shift Leader: Bakery Hero with Flexible Scheduling

Insomnia Cookies; Knoxville (TN); In loco; USD 17.000 - 25.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive hourly pay

Early Wage Access

Flexible scheduling

Employee discount (free cookies!)

Descrizione del lavoro

Insomnia Cookies is seeking a Shift Leader to head bakery operations during your shift, ensuring a warm, efficient guest experience and high-quality service. You’ll bake, package, and prepare orders while mentoring a Cookie Crew and maintaining speed and safety standards.

You will coach teammates, delegate tasks, manage cash, and coordinate with store leadership to keep operations smooth, especially during peak evenings, weekends, and holidays.

Competenze

• 1+ year of experience in retail, restaurant, hospitality, or another customer‑focused environment
• Strong communication, organization, and problem‑solving skills
• Ability to thrive in a fast‑paced, team‑oriented environment
• Positive attitude with a passion for delivering exceptional guest experiences
• Must be 18 years of age or older
• Ability to obtain any required food safety certifications applicable to the location
• Ability to perform the essential functions of the position with or without reasonable accommodation.

Mansioni

• Lead bakery operations during your shift.
• Bake, package, and prepare orders while providing exceptional guest service.
• Coach and motivate Cookie Crew members, providing direction, feedback, and support throughout the shift.
• Prioritize and delegate tasks to keep operations running efficiently and meet guest demand.
• Help maintain our standards for product quality, food safety, cleanliness, and speed of service.
• Handle cash management, register accountability, and deposits.
• Communicate important updates and partner with store leadership to keep the bakery operating at its best.
• Jump in wherever needed to help your team succeed.

Conoscenze

1+ year experience

Strong communication

Fast-paced env

Positive attitude

18+ years

Food safety certs

Adaptability

Descrizione del lavoro

Insomnia Cookies is seeking a Shift Leader to head bakery operations during your shift, ensuring a warm, efficient guest experience and high-quality service. You’ll bake, package, and prepare orders while mentoring a Cookie Crew and maintaining speed and safety standards.

You will coach teammates, delegate tasks, manage cash, and coordinate with store leadership to keep operations smooth, especially during peak evenings, weekends, and holidays.