Shift Leader (51862)

Velvet Taco; Nashville (TN); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Excellent Pay

Paid Time Off

Health Benefits

Commuter Benefits

Cool Uniform & Swag

Free Tacos

Celebrating Individuality

Job summary

Velvet Taco in Nashville, TN is seeking a dedicated Shift Leader to manage team members and ensure a positive Guest experience. The role requires at least 2 years of supervisory experience in a restaurant, strong leadership skills, and the ability to multi-task effectively in a fast-paced environment.

Shift Leaders will handle daily operations, manage cash, and maintain a clean and safe environment while providing guidance and support to the team. Join a vibrant culture that celebrates individuality and offers excellent perks including free tacos!

Qualifications

• Must be 21 years of age or older.
• 2 years of experience as a Shift Leader/Supervisor in a Restaurant Environment.
• Strong drive to create a high-quality work environment.

Responsibilities

• Manage Hourly Team Members and interact with Guests.
• Execute daily opening, mid, and closing duties.
• Handle Guest concerns and guide them toward a resolution.

Skills

Leadership

Attention to detail

Time management

Multitasking

Communication

Education

Food Handler’s Certification

Alcohol Service Certification

Job description

Job Details

Job Location: MIDTOWN, NASHVILLE, TN 37203

Position Type: Full-Time/Part-Time

Salary Range: $20.00 - $25.00 Hourly

Job Shift: Any

Perks

• Excellent Pay
• Paid Time Off accrued, starting with your first paycheck
• Health Benefits offered for Full-Time and Part-Time Team Members
• Commuter Benefits
• Laid Back Uniform & Cool Swag
• FREE Tacos!
• Kick Ass Culture that celebrates you being YOU!
• CEO pays for a Velvet Taco tattoo if you’re inclined to get one

Job Responsibilities

• Manage the Hourly Team Members and interact with Guests in a friendly, professional, and responsive way
• Execute opening, mid, and closing duties daily following Velvet Taco’s standard procedures and recipe guidelines
• Handle Guest concerns and guide them toward a positive resolution
• Handle cash, set up POS drawers, perform comps and voids, and manage deposits during the shift
• Present self as a leader among the Team Members, motivating others to follow procedures and ensure a positive Guest experience
• De‑escalate issues between Team Members, making everyone feel heard
• Support Management with the inventory process
• Prioritize food safety by performing line checks, checking shelf storage and expiration dates for prepped food, and keeping the restaurant clean
• Manage the daily prep list and sign off on all prepped items to ensure adherence to specifications and flavor profiles
• Model a safe environment by enforcing use of cut gloves, keeping floors clean and dry, and removing obstacles that impede work or dining spaces
• Communicate and deliver a friendly, welcoming, exceptional Guest experience
• Embrace feedback, learn eagerly, and take accountability for actions
• Operate effectively in a fast‑paced environment and manage time efficiently
• Be comfortable in all areas of the restaurant related to culinary, hospitality, and Guest interaction

Qualifications

• Must be 21 years of age or older
• 2 years of experience as a Shift Leader/Supervisor in a Restaurant Environment
• Experience leading and developing teams to drive awareness and sales
• Self‑starter with strong attention to detail, solid organizational skills, and ability to manage multiple priorities
• Strong drive to create high‑quality work environments and deliver best‑in‑class results
• Strong collaborative leadership skills enabling effective relationships
• Knowledge of culinary, hospitality, and Guest interaction processes
• Ability to work nights, weekends, and holidays as needed
• Comfortable with frequent multitasking in a fluctuating, fast‑paced environment
• Regular exposure to heat and/or humid conditions
• Ability to stand for prolonged periods, kneel occasionally, and lift up to 25 pounds
• Ability to handle stressful situations with compassion, composure, and professionalism
• Possess a Food Handler’s Certification and be comfortable working around food
• Possess an Alcoholic Beverage Service Certification and comply with all regulations
• Close, distance, and peripheral vision are required
• Dexterity to handle tongs, pots, pans, and other equipment

Necessities

• Must be 21 years of age or older
• 2 years of experience as a Shift Leader/Supervisor in a Restaurant Environment
• Ability to work nights, weekends, and holidays depending on Restaurant needs
• Regularly exposed to heat and/or humid conditions
• Lunch and dinner rushes require constant multitasking in a fluctuating, fast‑paced work environment
• Allergen exposure to wheat, nuts, gluten, soy, and milk products on a regular basis
• Ability to stand for prolonged periods of time
• Kneeling occasionally to reach low storage and refrigeration
• Must be able to lift up to 25 pounds on a regular basis
• Ability to handle stressful situations with compassion, composure, and professionalism
• Possesses a Food Handler’s Certification and is comfortable working around food
• Possesses an Alcoholic Beverage Service Certification and complies with all regulations
• Close vision, distance vision, and peripheral vision are required
• Must possess dexterity to handle tongs, pots/pans, and other equipment

EEO Statement

At Velvet Taco, we celebrate individuality! We are an equal opportunity employer and try to select and retain the best Team Members and Managers based on their job‑related qualifications, regardless of race, color, creed, sex, religion, national origin, age, sexual orientation, gender identity, or medical condition.