Shift Leader (51991)

Velvet Taco; Irving (TX); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Excellent Pay

Paid Time Off accrued starting with first paycheck

Health Benefits offered for Full-Time and Part-Time Team Members

Commuter Benefits

Laid Back Uniform & Cool Swag

Free Tacos!

Kick Ass Culture that celebrates you being YOU!

Job summary

Velvet Taco is seeking a Shift Leader/Supervisor in Irving, Texas. This position involves managing team members, ensuring excellent customer service, and leading daily operations in a fast-paced restaurant environment.

Candidates must be at least 21 years old with a minimum of 2 years of experience. Responsibilities include managing cash handling, supporting inventory processes, and training staff while embracing a collaborative team culture.

Qualifications

• Must be 21 years of age or older.
• 2 years of experience as a Shift Leader/Supervisor in a Restaurant Environment.
• Ability to handle stressful situations with compassion and composure.

Responsibilities

• Manage Hourly Team Members and interact with Guests in a friendly way.
• Execute opening, mid, and closing duties daily.
• Lead the Team Members, motivating adherence to procedures.

Skills

Shift Leadership

Customer Service

Multitasking

Food Safety Management

Education

Food Handler's Certification

Alcoholic Beverage Service Certification

Job description

Job Details

Location: LAS COLINAS - Irving, TX 75063

Position Type: Full-Time/Part-Time

Hourly Salary: $20.00 - $25.00

Shift: Any

Perks

• Excellent Pay
• Paid Time Off accrued starting with your first paycheck
• Health Benefits offered for Full-Time and Part-Time Team Members
• Commuter Benefits
• Laid Back Uniform & Cool Swag
• Free Tacos!
• Kick Ass Culture that celebrates you being YOU!

Responsibilities

• Manage Hourly Team Members and interact with Guests in a friendly, professional, and responsive way.
• Execute opening, mid, and closing duties daily following company standard procedures and recipe guidelines.
• Handle Guest concerns and guide them toward a positive resolution.
• Perform cash-handling, set up POS drawers, perform comps and voids, and manage deposits during the shift.
• Lead the Team Members, motivating adherence to procedures, urgency, and a positive Guest experience.
• De-escalate issues between Team Members and foster a collaborative environment.
• Support Management with the inventory process.
• Prioritize food safety by performing line checks, monitoring shelf storage and expiration dates, and maintaining a clean restaurant.
• Manage the daily prep list and sign off on all prepped items to ensure adherence to specifications and flavor profiles.
• Maintain a safe environment by enforcing use of cut gloves, keeping floors clean and dry, and removing obstacles.
• Deliver a friendly, welcoming, exceptional guest experience.
• Embrace feedback, take accountability, and show eagerness to learn.
• Proficient in a fast-paced environment and manage time effectively.
• Comfortable in all areas of the restaurant in relation to culinary, hospitality, and Guest interaction.

Qualifications

• Must be 21 years of age or older.
• 2 years of experience as a Shift Leader/Supervisor in a Restaurant Environment.
• Ability to work nights, weekends, and holidays depending on Restaurant needs.
• Regularly exposed to heat and/or humid conditions.
• Lunch and dinner rushes require constant multitasking in a fluctuating, fast-paced work environment.
• Allergen exposure to wheat, nuts, gluten, soy, and milk products on a regular basis.
• Ability to stand for prolonged periods of time.
• Kneeling occasionally to reach low storage and refrigeration.
• Must be able to lift up to 25 pounds on a regular basis.
• Ability to handle stressful situations with compassion, composure, and professionalism.
• Possesses a Food Handler's Certification and is comfortable working around food.
• Possesses an Alcoholic Beverage Service Certification and complies with all regulations.
• Good vision (close, distance, peripheral). Dexterity to handle equipment.

Core Values

• Be Relentless (Never Settle) – continually strive to learn and improve.
• Be a Rebel – maintain high quality work environments and deliver best-in-class results.
• Kick Ass & Take Names – lead and develop teams to drive awareness and sales.
• Stand Together – collaborator leadership, establishing effective relationships.

EEO Statement

At Velvet Taco, we celebrate individuality! We are an equal opportunity employer and strive to select and retain the best Team Members and Managers based on job-related qualifications, regardless of race, color, creed, sex, religion, national origin, age, sexual orientation, gender identity, or medical condition.