Shift Leader

Ontario Trillium Foundation; Weymouth (MA); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Competitive hourly pay + tips

Flexible scheduling

Paid training and development

Discounted tuition for you and your family through SNHU

Employee discounts on all your Dunkin’ favorites

Opportunities to grow into management roles

Job summary

Dunkin' in Weymouth, Massachusetts is looking for motivated individuals to join as Shift Leaders. This role involves leading the team, ensuring excellent guest service, and managing daily operations efficiently.

The ideal candidate will have experience in food service or retail, a positive attitude, and strong communication skills. Flexible working hours and opportunities for growth into management roles are available, alongside a competitive pay structure including hourly wages and tips.

Qualifications

• Previous experience in food service or retail is preferred.
• Ability to manage a team and ensure high service standards.
• Flexibility to work various shifts, including weekends and holidays.

Responsibilities

• Lead the team to provide excellent guest service.
• Manage food preparation and inventory.
• Train and coach crew members to enhance performance.
• Maintain cleanliness and safety standards.

Skills

Leadership skills

Strong communication

Multitasking

Customer service

Job description

Why Dunkin’?

• America runs on Dunkin’, and so do our teams! We’re seeking motivated, energetic, and reliable individuals to join our team asShift Leaders. This is your opportunity to lead the way - ignite teams, wow guests, and level up your career!

Perks & Benefits:

• Competitive hourly pay + tips
• Flexible scheduling
• Paid training and development
• Discounted tuition for you and your family through SNHU
• Employee discounts on all your Dunkin’ favorites
• Opportunities to grow into management roles

What You’ll Do:

As a Shift Leader, you’ll be the go-to person during your shift, helping to:

• Lead by example and support your team in delivering top-notch guest service
• Keep operations running smoothly - prepping food, managing inventory, or handling cash
• Train and coach crew members to be their best
• Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards
• Step in for the manager when needed, help make key decisions

What You Bring to the Table:

• Previous experience in food service or retail (leadership experience is a plus!)
• A positive attitude and strong communication skills
• Ability to multitask and stay cool under pressure
• Willingness to work flexible hours, including early mornings, weekends, and holidays
• A team-first mindset and a passion for great coffee and customer service