Shift Leader

Workstream; Westfield (NJ); On-site; USD 26,174 - 30,307; Full time

Benefits offered by this job

Competitive pay

Health, dental & vision insurance

Monthly bonus opportunities

Paid time off

Extra holiday pay

Free drinks & employee discount

Job summary

Reves Smoothie Cafe in Westfield, New Jersey, seeks a Shift Lead to oversee daily operations and lead a team in a fast-paced environment. The ideal candidate has at least 1 year of leadership experience in hospitality, strong communication skills, and a passion for providing exceptional customer service. Responsibilities include motivating the team, ensuring product quality, and managing shift activities. The position offers competitive pay of $19–$22/hour, health insurance, and growth opportunities.

Qualifications

• At least 1 year of leadership experience in hospitality (required).
• Open and flexible availability, including weekends and holidays.
• Ability to stay calm, organized, and decisive under pressure.

Responsibilities

• Leading and motivating the team throughout the shift.
• Ensuring consistent product quality and presentation.
• Delivering and maintaining excellent customer service.
• Opening and/or closing the store.

Skills

Leadership

Communication

Customer Service

Organization

Adaptability

Job description

WHO THRIVES AT REVES

REVES is a fast-growing smoothie and açaí café in the heart of downtown Westfield. We serve fresh açaí bowls, smoothies, specialty coffees, and more — all made to bring joy and nourishment to our community.

You’ll thrive at REVES if you:

• Enjoy leading a team in a fast-paced, high-energy environment
• Stay calm, focused, and solutions-oriented under pressure
• Take pride in doing the little things right — and holding others to that same standard
• Love creating exceptional customer experiences
• Bring positive, steady energy to every shift

REVES is a place where strong leaders can grow, make an impact, and be part of something exciting.

WHAT WE OFFER

At REVES, we believe work should be rewarding, supportive, and fun.

• Competitive pay: $19–$22/hour, including tips
• Health, dental & vision insurance for eligible employees
• Monthly bonus opportunities
• Paid time off
• Extra holiday pay
• Free drinks & up to 50% employee discount
• Clear growth opportunities within the company
• A fun, supportive team environment
• Work‑life balance — you work to live, not live to work

THE ROLE

As a Shift Lead, you are responsible for leading the team and setting the tone for every shift.

You will oversee daily operations, guide a team of 2–6 team members, and ensure everything runs smoothly — from product quality to customer experience.

This role requires strong leadership, organization, and the ability to stay composed in fast‑paced situations. You’ll be expected to step in wherever needed, support your team, and lead by example at all times.

Key responsibilities include:

• Leading and motivating the team throughout the shift
• Ensuring consistent product quality and presentation
• Delivering and maintaining excellent customer service
• Managing shift flow, priorities, and time efficiently
• Handling customer concerns professionally and calmly
• Opening and/or closing the store
• Maintaining cleanliness, organization, and food safety standards

At REVES, leadership is hands‑on. You won’t just direct — you’ll actively work alongside your team to create a great experience.

WHAT WE’RE LOOKING FOR

We’re looking for someone who is ready to lead, take ownership, and grow with us.

Requirements:

• At least 1 year of leadership experience in hospitality (required)
• Open and flexible availability, including weekends and holidays
• Strong communication and team leadership skills
• Ability to stay calm, organized, and decisive under pressure
• A natural sense of ownership and accountability

You are:

• A strong leader who leads by example
• Highly organized and detail-oriented
• Reliable and adaptable
• Customer‑focused and solution-driven
• Comfortable standing for extended periods and lifting up to 30 lbs

MEET OUR TEAM

Want to see what it’s like to work at REVES?

https://www.instagram.com/reel/Cw5NCs6Lm73/?igshid=MzRlODBiNWFlZA==

REVES is a fast-growing smoothie and açaí café, serving fresh açaí bowls, smoothies, specialty coffee, and more.

Founded by a German couple with a passion for great food and community, REVES was built on the idea that healthy food should be both nourishing and joyful.

Our café has quickly become a vibrant local spot powered by an incredible team that cares about quality, positivity, and creating a great experience for every customer.

At REVES, we believe work should be meaningful, and growth should be real. We’re building a team of motivated people who want to learn, support each other, and be part of something exciting.