Shift Leader

Teriyaki Madness - West Hartford, CT; West Hartford (CT); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical benefits including dental, and

Vision insurance

Life insurance

401K retirement plan with 100% company

Shared tips with staff

Job summary

Teriyaki Madness - West Hartford, CT is seeking a proactive Shift Leader to manage daily operations, supervise staff, and ensure top-notch customer service. The role emphasizes food safety, punctuality, and reliable communication in a fast-paced setting.

The ideal candidate has a positive attitude, flexible work ethic, and preferably a background in food service leadership. Competitive hourly pay, benefits, and retirement plan accompany the position.

Qualifications

• High School diploma or GED is a plus.
• Experience in food service leadership preferred.
• Knowledge of food safety standards and procedures.

Responsibilities

• Oversee daily shift operations and staff coordination.
• Ensure food safety standards are met during service.
• Complete daily reports accurately and on time.
• Handle customer concerns and resolve issues promptly.
• Train, motivate, and supervise team members.
• Manage supplies, inventory, and ordering.
• Assist with kitchen functions and cleanliness.
• Support banking deposits and cash handling as needed.

Skills

Leadership

Customer service

Communication

Food safety

Training staff

Decision making

Punctuality

Inventory management

Education

High School Diploma or GED

Job description

Shift Leader

The ideal candidate should exhibit a positive attitude and a professional appearance and demeanor. They should also be flexible, honest, self-motivated, hard-working, a quick learner, friendly, punctual, reliable, able to work for extended hours on their feet, and a good communicator. High School diploma, GED (or working towards) is a plus. Food service experience is preferred.

Compensation

• $18.28 to $20.59 per hour
• Shared tips with staff
• Medical benefits including dental, vision, and life insurance
• 401K retire plan with a 100% company match up to 4%

Job Responsibilities/Skills

• Familiar experiences with a variety of the food service concepts, practices, and procedures
• Demonstrate and practice food safety standards
• ServSafe Certification required within first 6 months
• An expressed interest in growing the business
• Good judgment and decision-making
• Great customer service skills
• Proactive
• A good trainer and motivator of staff
• Experience leading, coaching and directing others
• Detail minded
• Organized
• Capacity to enforce company policies
• Good communicator
• Handles conflict well
• Completes daily reports accurately and on time
• Makes bank deposits
• Orders supplies/inventory
• Handles customer concerns
• Oversees kitchen functions
• Backs up all personnel as needed
• Oversees interior and exterior cleanliness of facility
• Ensures that facility is ready for operations the next day

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