Shift Leader

CKE Restaurants, Inc.

Washington (District of Columbia)

On-site

USD 30,000 - 40,000

Part time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Job summary

An established industry player is seeking a dedicated Shift Leader to join their dynamic team. In this role, you will assist in managing daily operations, ensuring that all crew members meet their responsibilities while delivering exceptional customer service. Your leadership will help maximize sales and minimize costs, all while fostering a positive work environment. This part-time position offers an exciting opportunity to grow within the fast-paced restaurant industry, where your skills in team building and problem-solving will shine. If you're ready to make a significant impact and lead a team to success, this role is for you!

Qualifications

2-3 years of experience in restaurant management.
Strong planning, time management, and problem-solving skills.

Responsibilities

Assist management with daily operations and staff performance.
Ensure quality customer service and satisfaction.
Support sales efforts and manage shift activities.

Skills

Restaurant Management Knowledge

Planning and Time Management

Team Building

Problem Solving

Cash Handling Troubleshooting

Analytical Skills

Organizational Skills

Bilingual Communication

Education

High School Diploma or GED

Job description

Join to apply for the Shift Leader role at CKE Restaurants, Inc.

1 month ago Be among the first 25 applicants

Join to apply for the Shift Leader role at CKE Restaurants, Inc.

Position Summary

The Shift Leader is responsible for assisting the General Manager or Person In Charge (on duty) with management activities and duties. This role works with the Restaurant Management Team to ensure all activities are consistent with and supportive of the restaurant’s business plan and ensures all Crew Persons and Team Leaders are performing their job responsibilities and meeting expectations in all areas of their job description.

Essential Functions

Consistently provides a quality product and customer service experience that delivers total customer satisfaction
Strives to improve the skills and performance of all Crew Persons
Supports efforts to maximize sales and profits and minimize controllable costs by assisting management and leading work shift activities
Complies with all Company policies and procedures regarding business and personnel practices
Models and encourages Company shared values
Demonstrates oral and written communication skills; communicates effectively with various contacts (internal and external)
Attends training to remain current on industry trends
Participates in company meetings, webinars and conference calls
Performs other duties and/or special projects as assigned in response to changing business conditions and/or requirements

Position Qualifications/Core Competencies

Must possess approximately two (2) to three (3) years of experience and/or education demonstrating a commanding knowledge of restaurant management
High School Diploma/General Equivalency Diploma (GED) required
Must have excellent planning and time management skills
Must have team building skills
Must have investigative and problem solving skills
Must have ability to troubleshoot cash handling problems
Must have reliable personal transportation, a valid driver’s license and proof of insurance
Must have a telephone or other reliable communication method; accessible to meet the restaurant’s needs and maintain an open door policy
Bi-lingual skills a plus
Must display strong analytical and organizational skills and have the ability to identify and implement process improvement strategies with positive business results

Work Environment

Fast-paced environment working with kitchen equipment in tight quarters

Physical Demands