Shift Leader

CKE Restaurants, Inc.; Clinton (SC); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Shift Leader to enhance the restaurant's operations and customer satisfaction. In this dynamic role, you'll collaborate with the management team to drive sales and ensure that crew members excel in their responsibilities. Your leadership will be vital in fostering a positive work environment while adhering to company policies. If you have a passion for the food service industry and a knack for problem-solving, this is the perfect opportunity to advance your career in a fast-paced setting.

Qualifications

• 2-3 years of experience in restaurant management.
• Effective communication and problem-solving skills.

Responsibilities

• Assist the General Manager with management activities.
• Ensure quality product and customer service experience.

Skills

Restaurant Management

Customer Service

Problem Solving

Team Building

Time Management

Education

High School Diploma or GED

Job description

Join to apply for the Shift Leader role at CKE Restaurants, Inc.

1 month ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Position Summary

The Shift Leader is responsible for assisting the General Manager or Person In Charge (on duty) with management activities and duties. This role works with the Restaurant Management Team to ensure all activities align with the restaurant’s business plan and that Crew Persons and Team Leaders perform their responsibilities effectively.

Essential Functions

1. Consistently provides a quality product and customer service experience that delivers total customer satisfaction.
2. Strives to improve the skills and performance of all Crew Persons.
3. Supports efforts to maximize sales and profits and minimize controllable costs by assisting management and leading work shift activities.
4. Complies with all Company policies and procedures regarding business and personnel practices.
5. Models and encourages Company shared values.
6. Demonstrates effective oral and written communication skills with internal and external contacts.
7. Attends training to stay current on industry trends.
8. Participates in company meetings, webinars, and conference calls.
9. Performs other duties and projects as assigned based on business needs.

Position Qualifications/Core Competencies

• Approximately 2-3 years of experience and/or education demonstrating knowledge of restaurant management.
• High School Diploma or GED required.
• Excellent planning, time management, and team-building skills.
• Investigative and problem-solving abilities.
• Ability to troubleshoot cash handling problems.
• Reliable transportation, valid driver’s license, and proof of insurance.
• Effective communication methods and an open-door policy.
• Bi-lingual skills are a plus.
• Strong analytical and organizational skills with the ability to implement process improvements.

Work Environment & Physical Demands

Fast-paced environment with kitchen equipment in tight quarters. Must be able to stand long periods, bend, stoop, work around heat, lift 50-75 lbs., and handle cleaning products.