Shift Leader

CKE Restaurants, Inc.; Douglasville (GA); On-site; USD 16,531 - 20,664; Part time

Job summary

A leading restaurant group is seeking a Shift Leader in Douglasville, Georgia. This part-time role involves assisting the General Manager with management duties, ensuring quality customer service, and supporting Crew Persons in their tasks. Candidates should possess a high school diploma and 2-3 years of restaurant management experience. Strong planning, problem-solving skills, and reliable transportation are required. Join a dynamic team and help drive the restaurant's success.

Qualifications

• 2-3 years of experience in restaurant management.
• Ability to troubleshoot cash handling problems.
• Reliable personal transportation and valid driver's license.

Responsibilities

• Assist the General Manager with management duties.
• Ensure quality product and customer service.
• Support team performance and maximize sales.
• Attend training to stay updated on industry trends.

Skills

Planning

Time management

Team building

Problem solving

Analytical skills

Organizational skills

Bi-lingual skills

Education

High School Diploma/GED

Job description

Overview

Shift Leader role at CKE Restaurants, Inc..

Position Summary

The Shift Leader is responsible for assisting the General Manager or Person In Charge (on duty) with management activities and duties. This role works with the Restaurant Management Team to ensure all activities are consistent with and supportive of the restaurant’s business plan and ensures all Crew Persons and Team Leaders are performing their job responsibilities and meeting expectations in all areas of their job description.

Essential Functions

• Consistently provides a quality product and customer service experience that delivers total customer satisfaction
• Strives to improve the skills and performance of all Crew Persons
• Supports efforts to maximize sales and profits and minimize controllable costs by assisting management and leading work shift activities
• Complies with all Company policies and procedures regarding business and personnel practices
• Models and encourages Company shared values
• Demonstrates oral and written communication skills; communicates effectively with various contacts (internal and external)
• Attends training to remain current on industry trends
• Participates in company meetings, webinars and conference calls
• Performs other duties and/or special projects as assigned in response to changing business conditions and/or requirements

Qualifications / Core Competencies

• Must possess approximately two (2) to three (3) years of any combination of experience and/or education that demonstrates a commanding knowledge of restaurant management
• High School Diploma/GED required
• Must have excellent planning and time management skills
• Must have team building skills
• Must have investigative and problem solving skills
• Must have ability to troubleshoot cash handling problems
• Must have reliable personal transportation, a valid driver’s license and proof of insurance
• Must have a telephone or other reliable method of communicating with the restaurant; must be accessible to meet the restaurant’s needs and maintain an open door policy
• Bi-lingual skills a plus
• Must display strong analytical and organizational skills and have the ability to identify and implement process improvement strategies with positive business results
• PHYSICAL DEMANDS: Stand for long periods of time; Bend and stoop; Work around heat; Able to lift 50–75 lbs.; Work with various cleaning products

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Management and Manufacturing

Industries

• Restaurants