Shift Leader

CKE Restaurants, Inc.; Orangeburg (SC); In loco; USD 25.000 - 40.000; Part-time

Descrizione del lavoro

An established industry player is seeking a dedicated Shift Leader to join their dynamic team. This role is pivotal in supporting the General Manager and ensuring that all team members meet their responsibilities effectively. The ideal candidate will possess strong management skills, a commitment to customer satisfaction, and the ability to thrive in a fast-paced environment. If you have a passion for the restaurant industry and are looking to grow your career, this opportunity is perfect for you.

Competenze

• 2-3 years of experience in restaurant management.
• Strong analytical and organizational skills.

Mansioni

• Assist the General Manager with management activities.
• Ensure Crew Persons meet job expectations.
• Provide quality customer service and satisfaction.

Conoscenze

Restaurant Management

Customer Service

Planning and Time Management

Team Building

Problem Solving

Analytical Skills

Formazione

High School Diploma/GED

Descrizione del lavoro

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Position Summary
The Shift Leader is responsible for assisting the General Manager or Person In Charge (on duty) with management activities and duties. This role works with the Restaurant Management Team to ensure all activities are consistent with and supportive of the restaurant’s business plan and ensures all Crew Persons and Team Leaders are performing their job responsibilities and meeting expectations in all areas of their job description.

Essential Functions
May perform any or all of the following duties:
- Consistently provides a quality product and customer service experience that delivers total customer satisfaction
- Strives to improve the skills and performance of all Crew Persons
- Supports efforts to maximize sales and profits and minimize controllable costs by assisting management and leading work shift activities
- Complies with all Company policies and procedures regarding business and personnel practices
- Models and encourages Company shared values
- Demonstrates oral and written communication skills; communicates effectively with various contacts (internal and external)
- Attends training to remain current on industry trends
- Participates in company meetings, webinars and conference calls
- Performs other duties and/or special projects as assigned in response to changing business conditions and/or requirements

Position Qualifications/Core Competencies
- Must possess approximately 2-3 years of experience and/or education demonstrating a commanding knowledge of restaurant management
- High School Diploma/GED required
- Excellent planning and time management skills
- Team building skills
- Investigative and problem solving skills
- Ability to troubleshoot cash handling problems
- Reliable personal transportation, valid driver’s license, and proof of insurance
- A telephone or reliable communication method; accessible to meet restaurant needs
- Bilingual skills are a plus
- Strong analytical and organizational skills with ability to identify and implement process improvements

Work Environment
Fast-paced environment working with kitchen equipment in tight quarters

Physical Demands
Stand for long periods, bend and stoop, work around heat, lift 50-75 lbs., work with various cleaning products

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Management and Manufacturing

Industries

• Restaurants