Shift Leader

Ontario Trillium Foundation; Waretown (NJ); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Growth potential within the company

Job summary

Dunkin' franchisee in New Jersey seeks a Shift Leader to coach Crew Members and ensure operations meet Brand standards while delivering a welcoming guest experience.

You will set goals, assign tasks, motivate the team, and provide timely feedback to drive performance and growth within the franchise. This role emphasizes teamwork, service quality, and a positive work environment.

Qualifications

• Experience coaching and guiding Team Members.
• Ability to set goals, delegate tasks and provide timely feedback.
• Strong customer service mindset and friendly communication.

Responsibilities

• Coach Crew Members during shifts to uphold Brand standards.
• Lead by example to deliver a great and friendly guest experience.
• Assign duties, monitor performance and celebrate achievements.

Skills

Coaching

Team leadership

Guest service

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard