Shift Leader

Ontario Trillium Foundation; Clarks Summit (Lackawanna County); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Growth opportunities

Job summary

Dunkin franchisee is looking for a capable Shift Leader to coach Crew Members during each shift, ensuring Brand standards are met and guests receive a friendly, efficient experience.

You will set goals, assign work, and motivate teammates while recognizing successes and giving timely feedback to drive performance and growth within the operation.

Qualifications

• Experience leading and developing a team on shift.
• Ability to coach crew members and give timely feedback.
• Strong guest-mentorship focus to deliver friendly service.

Responsibilities

• Coach Crew Members throughout shifts to meet Brand standards and guest expectations.
• Set goals, assign tasks, and motivate the team to achieve results.

Skills

Team leadership

Coaching & feedback

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard