Shift Leader

Dunkin' - Franchisee Of Dunkin Donuts; Sunderland (MA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Lots of growth potential

Job summary

A Dunkin' franchisee is seeking a Shift Leader to coach Crew Members during shifts, ensuring brand standards are met and guests have a friendly experience.

The role requires setting goals, assigning tasks, and motivating the team while providing timely feedback to help colleagues grow. Competitive wages and a team-oriented environment are highlighted as benefits.

Qualifications

• Coaches Crew Members to meet brand standards during shifts.
• Communicates clearly with team and guests.
• Demonstrates reliable leadership in a fast-paced environment.

Responsibilities

• Coach Crew Members to meet brand standards and deliver a great guest experience.
• Set goals and assign tasks to team members.
• Motivate the team and celebrate successes with timely feedback.
• Provide constructive feedback to support staff growth.

Skills

Coaching

Team leadership

Guest service

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard