Shift Leader

Dunkin' - Franchisee Of Dunkin Donuts; Okeechobee (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Team-oriented environment

Growth opportunities

Job summary

Dunkin Franchisee in Florida is seeking a proactive Shift Leader to coach Crew Members during shifts, ensure adherence to brand standards, and deliver a consistently friendly guest experience that invites repeat visits.

You will set goals, assign tasks, monitor performance, motivate the team, and provide timely feedback to foster growth; prior retail or quick-service leadership is preferred. We offer competitive wages and a team-oriented environment with clear opportunities for advancement.

Qualifications

• Leadership and coaching abilities.
• Strong customer service focus.
• Ability to manage a team during shifts.

Responsibilities

• Coach Crew Members to meet brand standards and guest service targets.
• Set goals, assign tasks, and motivate the team.
• Provide timely feedback and recognize successes.

Skills

Leadership

Coaching

Customer service

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard