Shift Leader

Ontario Trillium Foundation; Central Valley (NY); On-site; USD 42,981,000 - 60,174,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Growth opportunities

Job summary

The Dunkin' Franchisee is seeking a Shift Leader to guide Crew Members during each shift, ensuring operational Brand standards are met and guests receive a great experience.

You will set goals, assign tasks, and motivate others while celebrating successes and providing timely feedback to help the team grow and perform at their best.

Qualifications

• Experience leading a team during a shift.
• Ability to provide timely feedback and set goals.
• Strong customer-service mindset and communication skills.

Responsibilities

• Coach Crew Members to execute brand standards on shift.
• Deliver a great and friendly guest experience.
• Set goals, delegate tasks, and motivate the team.
• provide timely feedback and recognize successes.

Skills

Team leadership

Coaching

Guest service

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard