SHIFT LEADER

Salsa Fresca Mexican Grill; United States; On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Profit sharing 20%

Health insurance

Paid time off

Free meals

Uniform provided

Job summary

Salsa Fresca Mexican Grill is hiring a Shift Leader for our fast-paced restaurants in the United States. You will oversee both the back-of-house and front-of-house teams, lead by example, and drive guest satisfaction through strong supervision and service standards.

The role offers $20 per hour plus tips, quarterly bonuses via the profit-sharing program, paid time off, health insurance, free meals, and uniforms. A ServSafe certification is required or must be obtained.

Qualifications

• Bilingual English and Spanish required for speaking, reading, and writing.
• Experience leading restaurant teams and delivering great guest experiences.
• Strong communication and problem-solving skills.
• Demonstrated ability to train and motivate staff.
• ServSafe certification or ability to obtain certification.

Responsibilities

• Oversee restaurant crew and on-site operations.
• Train and coach team members to maintain quality and safety.
• Ensure food safety standards are met and issues are resolved.
• Resolve guest concerns and ensure positive experiences.
• Manage catering and pickup orders for accuracy and timeliness.
• Support general manager with daily operations and administrative tasks.

Skills

Bilingual EN/ES

Team leadership

Customer service

Communication

People management

Education

High school diploma or equivalent

ServSafe Certification

Job description

AN EXCITING OPPORTUNITY

At Salsa Fresca, we're growing fast - and so can your career. Our team is powered by passionate leaders who started as Line Crew and quickly worked their way up to rewarding roles in management. We invest in our employees through hands-on training and an equal opportunity path to success. In celebration of our team's everyday accomplishments, Salsa Fresca is the only fast-casual restaurant that rewards every employee, every quarter with 20% of its overall profits. That's not the only big benefit - we also offer excellent pay and bonus opportunities, health insurance, paid time off, free meals and uniforms, and more. Discover a world of fun, flavor, and friendship at Salsa Fresca.

SHIFT LEADER

Every day in our stores, our awesome teams make real food from scratch. As a Shift Leader, you'll oversee a full-service BOH operation, as well as a quick-service FOH model. You're an enthusiastic leader, a quick thinker, a problem-solver, a skilled communicator, and a people motivator. Our successful Shift Leaders are our next General Managers.

We'll Count On You To:

provide memorable hospitality to our guests and ensure your team does the same, communicate effectively and proactively with your team, and take direction from your General Manager.

About You:

You're a self-starter who can think ahead. You're customer service oriented and actively look for ways to improve the guest experience. You appreciate the mission of Salsa Fresca, are reliable, and are looking for a growth opportunity in a thriving business.

Benefits & Compensation:

$20 per hour plus tips with opportunities for advancement; quarterly bonuses through Salsa Fresca's 20% employee profit sharing program; paid time off; holiday closures; health insurance; free food; free Salsa Fresca uniform.

Qualifications:

Some restaurant experience is required; bilingual in English and Spanish is a must for speaking, reading, and writing; ability to understand Salsa Fresca's 'Fresh Food You Can Trust' philosophy and apply it to everyday operations and guest experiences; ability to effectively manage a team while leading with kindness and by example; a high school diploma or equivalent. This is a full-time opportunity and requires open availability. Must be able to become ServSafe Certified.

Responsibilities:

Oversee restaurant crew, facilitate further crew training, and assist with on-site operations; maintain a clean and organized line at all times and encourage Line Crew members to take pride in their roles; manage food safety at all times and resolve food quality issues as needed; strive to ensure positive customer experiences and handle on-site customer concerns appropriately; oversee the timely management and accuracy of catering and pickup orders; ensure the cleanliness of the restaurant is maintained; assist with miscellaneous administrative tasks as needed.

About Salsa Fresca:

Salsa Fresca is a destination for quality, fast, fresh Mexican food in a welcoming, community-friendly environment. We're famous for our variety of house-made salsas and dressings, and our fresh foods are prepared by hand daily; there's not a freezer in sight. Our stores are locally owned and operated with 18 locations throughout New York and Connecticut. As we rapidly expand into new markets, we are seeking team members who are friendly, happy, and positive with a passion for quality food in a fun environment. Salsa Fresca is a transformative place, and we pride ourselves on providing a clear career path with opportunities for leadership, personal growth, and professional development.