SHIFT LEADER

Salsa Fresca Mexican Grill; Manchester (CT); On-site; USD 24,796 - 33,062; Full time

Benefits offered by this job

Hourly wage + tips

Quarterly bonuses

Health insurance

Free meals

Uniform provided

Paid time off

Job summary

Salsa Fresca Mexican Grill is seeking a Shift Leader to oversee a full- service BOH operation and a quick-service FOH model in our stores. You will lead a hungry, guest‑focused team, communicate effectively, and drive guest satisfaction while meeting company standards.

You should be a proactive self-starter with strong customer service orientation and the ability to guide teams by example. This full‑time role offers growth and development opportunities.

Qualifications

• Some restaurant experience is required.
• Bilingual in English and Spanish is a must for speaking, reading, and writing.
• High school diploma or equivalent.
• Must be able to become ServSafe certified.

Responsibilities

• Oversee restaurant crew, facilitate training, and assist with on-site operations.
• Maintain a clean and organized line and encourage crew pride.
• Manage food safety and resolve quality issues as needed.
• Ensure positive customer experiences and handle on-site concerns.
• Oversee catering and pickup orders and assist with admin tasks.

Skills

Bilingual English/Spanish

Customer service

Team leadership

Communication

Problem-solving

Education

High school diploma or equivalent

Tools

ServSafe Certification

Job description

Benefits

• Training & development
• Employee discounts
• Free food & snacks
• Paid time off

AN EXCITING OPPORTUNITY

At Salsa Fresca, we’re growing fast - and so can your career. Our team is powered by passionate leaders who started as Line Crew and quickly worked their way up to rewarding roles in management. We invest in our employees through hands‑on training and an equal opportunity path to success. In celebration of our team's everyday accomplishments, Salsa Fresca is the only fast‑casual restaurant that rewards every employee, every quarter with 20% of its overall profits. That’s not the only big benefit – we also offer excellent pay and bonus opportunities, health insurance, paid time off, free meals and uniforms, and more. Discover a world of fun, flavor, and friendship at Salsa Fresca.

SHIFT LEADER

Every day in our stores, our awesome teams make real food from scratch. As a Shift Leader, you’ll oversee a full‑service BOH operation, as well as a quick‑service FOH model. You’re an enthusiastic leader, a quick thinker, a problem‑solver, a skilled communicator, and a people motivator. Our successful Shift Leaders are our next General Managers.

We’ll Count On You To:

Provide memorable hospitality to our guests and ensure your team does the same, communicate effectively and proactively with your team, and take direction from your General Manager.

About You:

You’re a self‑starter who can think ahead. You’re customer service oriented and actively look for ways to improve the guest experience. You appreciate the mission of Salsa Fresca, are reliable, and are looking for a growth opportunity in a thriving business.

Benefits & Compensation

$20 per hour plus tips with opportunities for advancement; quarterly bonuses through Salsa Fresca’s 20% employee profit sharing program; paid time off; holiday closures; health insurance; free food; free Salsa Fresca uniform.

Qualifications

Some restaurant experience is required; bilingual in English and Spanish is a must for speaking, reading, and writing; ability to understand Salsa Fresca’s ‘Fresh Food You Can Trust’ philosophy and apply it to everyday operations and guest experiences; ability to effectively manage a team while leading with kindness and by example; a high school diploma or equivalent. This is a full‑time opportunity and requires open availability. Must be able to become ServSafe Certified.

Responsibilities

Oversee restaurant crew, facilitate further crew training, and assist with on‑site operations; maintain a clean and organized line at all times and encourage Line Crew members to take pride in their roles; manage food safety at all times and resolve food quality issues as needed; strive to ensure positive customer experiences and handle on‑site customer concerns appropriately; oversee the timely management and accuracy of catering and pickup orders; ensure the cleanliness of the restaurant is maintained; assist with miscellaneous administrative tasks as needed.