Shift Leader

The company name is "The Wolak Group".; Town of Lowville (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading Dunkin’ franchise, The Wolak Group, is seeking a dedicated Shift Leader to support exceptional service at its locations. In this role, you'll lead, train, and motivate team members while ensuring operational excellence. Enjoy competitive pay, career development opportunities, and a range of employee benefits.

Benefits

Competitive Pay

Tuition reimbursement

Free Employee Assistance Program

Career development

Health, dental, and vision coverage

401K Savings

Paid Time Off (PTO)

Free/discounted food and beverages

Qualifications

• Experience in customer service required.
• Ability to lead and coach team members.
• Prior experience in a restaurant or retail environment preferred.

Responsibilities

• Support operational excellence and lead the team for exceptional guest service.
• Train and coach new and existing employees.
• Ensure all team members serve safe and quality food/drinks.

Skills

Customer Service

Leadership

Training

Job description

The Wolak Group is currently hiring for a Shift Leader to join our network! We are an established Dunkin’ Franchise with 90+ locations and growing.

Nothing makes us happier than providing our guests with America’s favorite coffee, refreshing beverages, tasty baked goods and snacks. Our customers are the reason we are in business, so we strive every day to deliver exceptional service to our guests.

We’ll let you in on a little secret though... while everyone knows that America Runs on Dunkin’, at The Wolak Group, we know that Dunkin’ runs on our incredible team members. Ready to come run with us?

Here’s what’s in it for you:

To keep our amazing team running, employees at our restaurants enjoy a bunch of perks:

• Competitive Pay ranging from $16.25-$19 hr/plus tips! Compensation based on skills/prior experience.
• Hours that work for you
• Tuition reimbursement through Southern NH University*
• FREE Employee Assistance Program for all employees who have been with the Company for at least 30 days and their family members
• Career development and growth
• Ongoing training and development opportunities
• Comprehensive health, dental, and vision coverage*
• 401K Savings to help you save for the future*
• Paid Time Off (PTO)
• Free/discounted food and beverage items

*eligibility requirements

Here’s how you will help:

• Support operational excellence by role modeling and leading the team to deliver exceptional Guest Service
• Train and coach new and existing employees
• Ensure team members complete all assigned duties and serve safe, quality food/drinks as part of creating a superior guest experience.

Click here to view the full job description!

You are applying for work The Wolak Group, a franchisee of Dunkin’ Donuts, not Dunkin’ Brands, Inc. or any of its affiliates. Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee’s restaurant(s). The terms “Company,” “Dunkin',” “we,” “our,” or “us” refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee’s terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.