Shift Leader

Wendy; Taylor (MI); On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

Fun work environment

Competitive pay

Job summary

Workstream in Taylor, MI is seeking a Shift Leader to welcome guests, take orders, handle payments, and contribute to a fast‑paced, guest‑focused dining experience.

You will supervise team members, train staff, keep the dining area clean, and lead opening/closing procedures while upholding food safety and hospitality standards.

Responsibilities

• Serving guests by taking orders, handling cash and credit cards, making drinks and desserts by offering an immediate and respectful response to all guest's needs.
• Delivering meals to guests at their table or to a designated pick up area, and providing excellent customer service at all times.
• Maintain cleanliness of your work area and the dining room, parking lot, restrooms and play ground.
• Stock sauces, cups, lids, etc. as needed to maintain throughout your shift.
• Effectively manage and lead a team of people serving our guests while maintaining our operating standards to provide the best hospitality and guest experience.
• Making deliveries
• Coaching, teaching and training team members on policies and procedures and creating a positive work environment for everyone.
• Maintain food safety and cleanliness standards
• Open and/or close the restaurant leading the shift as a key holder

Job description

Whether you are the very first person our guests encounter or produce the best‑loved bakery items that our guests come to enjoy, you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast‑paced environment while your ability to multi‑task and communicate with your fellow team members will contribute to your success.

For high‑performing Shift Leaders, there may be growth opportunities. We'd love to learn about you – apply today!

Perks/Benefits

• A fun work environment where you can positively influence others.
• Competitive pay.

Responsibilities

• Serving guests by taking orders, handling cash and credit cards, making drinks and desserts by offering an immediate and respectful response to all guest's needs.
• Delivering meals to guests at their table or to a designated pick up area, and providing excellent customer service at all times.
• Maintain cleanliness of your work area and the dining room, parking lot, restrooms and play ground.
• Stock sauces, cups, lids, etc. as needed to maintain throughout your shift.
• Effectively manage and lead a team of people serving our guests while maintaining our operating standards to provide the best hospitality and guest experience.
• Making deliveries
• Coaching, teaching and training team members on policies and procedures and creating a positive work environment for everyone.
• Maintain food safety and cleanliness standards
• Open and/or close the restaurant leading the shift as a key holder