Shift Leader

The company name is "The Hari Group".; Sycamore (IL); On-site; Full time

Job summary

A renowned hospitality group is seeking a Shift Leader to foster a respectful team environment and ensure guest satisfaction. Responsibilities include guiding team members on shift priorities, resolving guest issues, and maintaining safety and brand standards. Ideal candidates should have restaurant or retail experience, basic math and writing skills, and be at least 18 years old. A high school diploma or equivalent is preferred. This role is based in Sycamore, Illinois.

Qualifications

• Experience in restaurant, retail, or supervisory roles is essential.
• Basic math and writing skills are required.
• Candidates should possess basic computer skills.

Responsibilities

• Support a respectful team environment.
• Communicate shift priorities, goals and results with team members.
• Ensure a guest first culture in the restaurant.

Skills

Restaurant, retail, or supervisory experience

Math and writing skills

Basic computer skills

Education

High School diploma or equivalent

Job description

Shift Leader

Summary

• Support a respectful team environment
• Communicate shift priorities, goals and results with team members
• Support the training of crew members as requested
• Provide coaching and feedback to crew members

Operational Excellence

• Create and maintain a guest first culture in the restaurant
• Resolve guest issues
• Ensure Brand standards, recipes, and systems are executed
• Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws

Profitability

• Drive sales goals and results
• Execute restaurant standards and marketing initiatives
• Ensure all products are prepared according to Brand standards

Skills/Qualifications

• Restaurant, retail, or supervisory experience
• Math and writing skills
• Basic computer skills
• At least 18 years of age (where applicable)
• High School diploma or equivalent, preferred