Restaurant Shift Leader - Customer Experience Champion

IRMG GROUP; Strongsville (OH); On-site; USD 20,664 - 22,041; Full time

Job summary

IRMG GROUP is hiring a Shift Leader for their Popeyes location at Southpark Mall in Strongsville, OH. This role involves overseeing daily operations, managing inventory, and ensuring top-quality customer service. Candidates should have a High School diploma or GED and demonstrate teamwork, communication skills, and a commitment to maintaining cleanliness and efficiency.

The Shift Leader will play a vital role in creating a positive work environment and enhancing customer experiences.

Qualifications

• Ability to create a great customer service experience.
• Able to maintain a clean and organized workspace.
• Comfortable in a fast-paced and energetic environment.

Responsibilities

• Oversee daily restaurant operations to maintain efficiency and high performance.
• Ensure compliance with company standards in all areas of service.
• Maintain financial accountability and deliver quality products.

Skills

Customer service focus

Team collaboration

Cash handling

Organizational skills

Communication skills

Education

High School/GED

Job description

IRMG GROUP is hiring a Shift Leader for their Popeyes location at Southpark Mall in Strongsville, OH. This role involves overseeing daily operations, managing inventory, and ensuring top-quality customer service. Candidates should have a High School diploma or GED and demonstrate teamwork, communication skills, and a commitment to maintaining cleanliness and efficiency.

The Shift Leader will play a vital role in creating a positive work environment and enhancing customer experiences.