Shift Leader

Ontario Trillium Foundation; Glendale (AZ); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Growth opportunities

Job summary

Dunkin' franchisee in Glendale, AZ is looking for a Shift Leader to coach Crew Members, set goals, and ensure operations meet brand standards while delivering a friendly guest experience.

You will assign tasks, motivate teammates, and provide timely feedback to help drive performance and growth within the franchise.

Qualifications

• Previous supervisory or leadership experience in a fast-paced restaurant.
• Strong communication and team motivation skills.
• Able to coach and develop Crew Members.
• Commitment to guest satisfaction.

Responsibilities

• Coach Crew Members to meet brand standards on every shift.
• Assign tasks, set daily goals, and monitor performance.
• Provide timely feedback and celebrate successes.
• Deliver a friendly guest experience.

Skills

Coaching

Team leadership

Customer service

Communication

Tools

POS system

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard