Shift Leader

Taco Bell; Southington (CT); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading Mexican-inspired quick service restaurant, Taco Bell, as a Shift Leader. In this role, you will oversee restaurant operations, ensure customer satisfaction, and lead a team while promoting a fun work environment. Your dedication will contribute to providing top-notch service in a culture centered around passion and innovation.

Qualifications

• Supervisory experience in Quick Service Restaurant or retail environment.
• Excellent attendance and punctuality.
• Basic computer literacy.

Responsibilities

• Assist in managing shifts ensuring customer satisfaction and profit maximization.
• Maintain equipment, facility, and grounds through preventative maintenance.
• Motivate and train team members.

Skills

Customer satisfaction

Teamwork

Communication

Basic business math skills

Enthusiasm

Job description

Company Summary: Who is Taco Bell?

Taco Bell is a leading Mexican-inspired quick service restaurant brand that is part of Yum! Brands, Inc., which also includes Pizza Hut and KFC. Founded in 1962 by Glen Bell, who introduced tacos to the masses in a landscape dominated by hot dog and hamburger stands, Taco Bell now operates nearly 7,000 restaurants in the United States and over 400 in 27 countries outside the U.S.

Looking ahead, Taco Bell plans to open 2,000 more restaurants worldwide within the next decade. While we are in the business of making tacos, at our core, we are driven by the Live Más energy and passion of our people serving people.

What is "Live Más"?

"Live Más" embodies our culture and values. We embrace innovative thinking that sets us apart from competitors. Our focus is on our customers, celebrating our people's accomplishments, and fostering a fun environment where serving great food is a passion. As an Assistant General Manager, representing the Live Más culture is essential.

Job Description - About the Job:

Reporting to the Restaurant General Manager, the Shift Leader assists in managing shifts within the Taco Bell restaurant, ensuring customer satisfaction and profit maximization. The role involves hands-on training, responding to customer needs, and modeling appropriate behaviors in the restaurant.

Responsibilities of the Shift Leader Position:

• Maintain fast, accurate service and positive guest relations, ensuring product quality standards are met.
• Ensure a safe work environment by modeling and enforcing safe work behaviors.
• Motivate and train team members.
• Maintain equipment, facility, and grounds through a preventative maintenance program.
• Ensure food quality and 100% customer satisfaction.
• Execute corporate and local marketing plans effectively.
• Promote recognition and motivation efforts.
• Provide regular feedback to the team and RGM.

Minimum Requirements: Is This You?

• Must be at least 18 years old.
• Supervisory experience in Quick Service Restaurant or retail environment.
• Excellent attendance and punctuality.
• Basic business math skills.
• Good oral and written communication skills.
• Basic computer literacy.
• Enthusiasm and willingness to learn.
• Team player.
• Commitment to customer satisfaction.
• Strong work ethic.

Why Taco Bell?

We believe where you work matters. Join us in our mission to feed people's lives with Más!

• We connect with our fans through their passions, including sports, gaming, and music.
• We foster a culture that encourages creativity, growth, and risk-taking, providing opportunities to develop skills and pursue passions.
• We promote authenticity and believe everyone can make a difference.