Shift Leader

Taco Bell; Ansonia (CT); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading Mexican-inspired restaurant as a Shift Leader at Taco Bell. In this role, you will manage shifts, train team members, and ensure customer satisfaction while fostering a positive work atmosphere. This position offers an opportunity to grow in a dynamic team environment.

Qualifications

• Must be at least 18 years old.
• Supervisory experience in Quick Service Restaurant or retail.
• Good oral and written communication skills.

Responsibilities

• Maintaining fast, accurate service and positive guest relations.
• Motivating and training team members.
• Ensuring food quality and 100% customer satisfaction.

Skills

Supervisory Experience

Communication Skills

Team Player

Basic Business Math Skills

Basic Computer Literacy

Job description

Company Summary: Who is Taco Bell?

Taco Bell is a leading Mexican-inspired quick service restaurant brand that is part of Yum! Brands, Inc., which includes Pizza Hut and KFC. Founded in 1962 by Glen Bell, who brought tacos to the masses, Taco Bell now has nearly 7,000 restaurants in the United States and over 400 in 27 countries outside the U.S. The company plans to open 2,000 more restaurants worldwide within the next decade. At Taco Bell, we are in the business of making tacos, but at heart, we are fueled by the Live Más energy and passion of people serving people.

What is "Live Más"?

Live Más represents our culture of breakthrough thinking and innovation that differentiates us from competitors. We focus intensely on our customers, never follow trends blindly, and celebrate our people's accomplishments. If you enjoy serving great food and having fun at work, we would love to meet you.

Job Description - About the Job:

Reporting to the Restaurant General Manager, the Shift Leader assists in managing shifts within the Taco Bell restaurant, following company policies and guidelines to ensure customer satisfaction and profit maximization. The Shift Leader performs hands-on work including employee training, responding to customer needs, and modeling appropriate behaviors in the restaurant.

Responsibilities of the Shift Leader Position:

• Maintaining fast, accurate service, positive guest relations, and product consistency with company standards.
• Ensuring a safe working environment by modeling and requiring safe work behaviors.
• Motivating and training team members.
• Maintaining equipment, facility, and grounds through preventative maintenance.
• Ensuring food quality and 100% customer satisfaction.
• Executing corporate and local marketing plans on time.
• Promoting recognition and motivation efforts.
• Providing regular feedback to the team and RGM.

Minimum Requirements: Is This You?

• Must be at least 18 years old.
• Supervisory experience in the Quick Service Restaurant industry or retail environment.
• Attendance and punctuality are essential.
• Basic business math skills.
• Good oral and written communication skills.
• Basic computer literacy.
• Enthusiasm and willingness to learn.
• Team player.
• Commitment to customer satisfaction and a strong work ethic.

Why Taco Bell?

We believe where you work matters. Join us in our mission to feed people's lives with Más!

• We connect with our fans through their passions, including sports, gaming, and music.
• We foster a culture of authenticity, creativity, and growth, offering opportunities to develop skills and pursue passions.
• We believe all people can make a difference and encourage risk-taking and learning.