Shift Leader

Taco Bell; New London (CT); On-site; USD 30,000 - 45,000; Full time

Job summary

Taco Bell is seeking a Shift Leader for their New London location. This role involves managing shifts, ensuring customer satisfaction, and training team members. Join a culture that fosters creativity and growth while serving delicious food in a fast-paced environment.

Qualifications

• Must be at least 18 years old.
• Supervisory experience in Quick Service Restaurant or retail industry.
• Basic business math and computer literacy.

Responsibilities

• Maintain fast, accurate service and ensure product quality standards.
• Motivate and train team members.
• Champion recognition and motivation efforts within the team.

Skills

Supervisory experience

Customer satisfaction

Communication skills

Team player

Work ethic

Enthusiasm

Job description

Company Summary: Who is Taco Bell?

Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc., which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in 1962, today we have nearly 7,000 restaurants in the United States and over 400 in 27 countries outside the U.S.

The future plans include opening 2,000 more restaurants worldwide within the next decade. We are in the business of making tacos, but at heart, we're driven by the Live Más energy and passion of people serving people.

What is "Live Más"?

Live Más is more than a slogan; it represents Taco Bell's culture of breakthrough thinking, innovative ideas, and a focus on our customers. We embrace creativity, celebrate our people's accomplishments, and foster a fun environment where serving great food and creating memorable experiences are priorities.

Job Description - About the Job:

Reporting to the Restaurant General Manager, the Shift Leader assists in managing shifts within the Taco Bell restaurant, ensuring customer satisfaction and profit maximization. The Shift Leader performs hands-on work to train employees, respond to customer needs, and model appropriate behaviors.

Responsibilities of the Shift Leader Position:

1. Maintain fast, accurate service, positive guest relations, and ensure product quality standards.
2. Ensure a safe working environment by modeling and requiring safe work behaviors.
3. Motivate and train team members.
4. Maintain equipment, facility, and grounds through a preventative maintenance program.
5. Ensure food quality and 100% customer satisfaction.
6. Execute corporate and local marketing plans effectively.
7. Champion recognition and motivation efforts within the team.
8. Provide regular feedback to the team and RGM.

Minimum Requirements: Is This You?

• Must be at least 18 years old.
• Supervisory experience in the Quick Service Restaurant or retail industry.
• Attendance and punctuality are essential.
• Basic business math skills.
• Good oral and written communication skills.
• Basic computer literacy.
• Enthusiasm and willingness to learn.
• Team player attitude.
• Commitment to customer satisfaction.
• Strong work ethic.

Why Taco Bell?

We believe where you work matters. Join us on our mission of feeding people's lives with Más!

• We connect with our fans through their passions, including sports, gaming, and music.
• We foster a culture of authenticity, creativity, and growth, offering opportunities to develop skills and pursue passions.
• We believe all people can make a difference and encourage risk-taking and innovation.