Shift Leader

Bowlero Corporation; Ocala (FL); On-site; USD 10,000 - 60,000; Part time

Job summary

Rejoignez une entreprise de divertissement de premier plan en tant que Shift Leader. Vous serez responsable des opérations, de l'expérience client et de la gestion d'une équipe dynamique dans un environnement de divertissement. Cette position à temps partiel requiert des compétences solides en service client et communication, avec des avantages inclus tels que du bowling gratuit et des réductions sur la nourriture.

Benefits

Bowling gratuit!

$1 Arcade Play

20% de réduction sur les événements

50% de réduction sur la nourriture et les boissons

Qualifications

• Engagement envers un excellent service à la clientèle.
• Capacité à prospérer dans un environnement dynamique.
• Compétences solides en communication requises.

Responsibilities

• Gérer toutes les opérations du centre en l'absence du supérieur.
• Assurer un service client exemplaire à 100%.
• Préparer les ligues et assurer leur bon déroulement.

Skills

Communication

Service à la clientèle

Travail d'équipe

Education

High School Diploma

Bachelor’s Degree (optional)

Job description

Overview

Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Shift Leader and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!

Applicants must be at least 18 years of age to qualify for a position.

What Our Shift Leaders Do

As a Shift Leader, you’ll run the show and be responsible for all center operations (including cash accountability and key control) in the absence of your General Manager, Assistant General Manager, Manager, or Supervisor. You’ll do it all while providing a great in-center experience for our guests.

Day-to-Day Responsibilities

• Work directly with the center’s management team to ensure our model of exemplary guest service is being followed 100% of the time.
• Provide info on our programs, promotions, pricing, and specials
• Answer phones in a professional and pleasant manner
• Take reservations
• Address guest complaints with patience and professionalism
• Assign open lanes and track their availability
• Prepare for leagues and ensure they start on time
• Follow cash control procedures
• Unload, stock, and maintain inventory levels

What It Takes

• Optional: HS Diploma (Bachelor’s preferred)
• A commitment to great guest service
• Solid communication skills
• Strong team player
• Ability to thrive in a fast-paced environment

Perks

• Free Bowling!
• $1 Arcade Play
• 20% off Events
• 50% off Food & Beverages

Work Environment & Physical Demands

Typical entertainment environment where you will walk, bend, stand for periods of time, and may lift objects with some assistance.

Job Details

Type: Part-time

Pay: $18 - $19 / hr

Shifts: Evening and Night shifts

Availability: Weekend availability

Location: One location

Who We Are

Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, we provide experiential offerings in bowling, amusements, water parks, and family entertainment centers. We also own the Professional Bowlers Association, the major league of bowling, and a growing media property with millions of fans worldwide. For more information, visit ir.luckystrikeent.com.

We offer performance-based incentives and a competitive rewards package, including healthcare coverage and other benefits. Details are available at www.bowlerocorp.com/careers/benefits.