Shift Leader

Insomnia Cookies; Norfolk (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a rapidly growing company as a Shift Leader! In this exciting role, you will provide outstanding customer service while managing store operations. You'll support your team in delivering quality products and maintaining a fun, energetic environment. With opportunities for growth and daily pay, this position is perfect for those who thrive in a customer-focused setting. If you're ready to lead by example and make a difference, this is the place for you!

Benefits

Pay-on-Demand

Paid Vacation

Sick Time Off

Pet Insurance

Growth Opportunities

Qualifications

• At least 1 year of experience in a customer service role.
• Ability to lead by example and motivate team members.

Responsibilities

• Provide exceptional customer service and quality products.
• Support store leadership and maintain operations during shifts.
• Ensure a safe and clean working environment.

Skills

Customer Service Experience

Point of Sale Systems

Communication Skills

Time Management

Leadership Skills

Job description

Check out some of our content vids to learn more!

Who We Are!

Core Values

* Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)

* Paid vacation and sick time off

* Pet insurance for your furry loved ones

* Job stability with a rapidly growing and reputable company

* Achievable growth/promotion opportunities

* You get to work in a fun, exciting team environment

WHAT WILL I DO AS A SHIFT LEADER?

* Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries

* Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members

* Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices

* Manage cash handling and deposits

DESIRED SKILLS/EXPERIENCE:

* At least 1 year of working experience in a customer service focused role

* Point of Sale systems experience

* Outstanding communication, time management, and people skills

* Detail focused and results-oriented

* Ability to lead-by-example and motivate others

* Ability to lift up to 40 lbs.

* Legally eligible to work in the United States

* Must be 18 years or older to be employed

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