Shift Leader

IRMG GROUP; New York (NY); On-site; USD 25,000 - 26,000; Full time

Job summary

IRMG GROUP is seeking a Shift Leader for Burger King at Staten Island Mall, Staten Island, NY. The role requires overseeing daily operations, managing inventory, and sustaining high standards for quality, service, and cleanliness to deliver excellent customer experiences.

As a Shift Leader, you will support the team, ensure financial accountability, and promote a positive work environment. This is an equal opportunity employer and we welcome your application.

Qualifications

• High School diploma or GED required.
• Strong customer service and communication skills.
• Ability to handle cash and maintain store safety.
• Comfortable working in a fast-paced environment.

Responsibilities

• Oversee daily restaurant operations to maintain efficiency and high performance.
• Ensure compliance with company standards in product preparation, customer service, restaurant upkeep, inventory control, team management, recruitment, and retention.
• Maintain financial accountability and deliver top-quality products and services to every customer.
• Perform additional duties as needed or assigned.

Skills

People skills

Team player

Customer service

Communication skills

Education

High School/ GED

Job description

Job Details

• Job Location: Burger King at Staten Island Mall- 2655 Richmond Ave - Staten Island, NY 10314
• Position Type: Shift Leader
• Education Level: High School/ GED
• Salary Range: $18.00 - $19.00 Hourly
• Job Category: Operations
• SHIFT LEADER

Company Overview

A dynamic and growing company that specializes in creating memorable dining experiences. We are committed to fostering a diverse and inclusive workplace where every employee can thrive.

Job Summary

As a Shift Leader you’ll oversee daily operations, manage inventory, and ensure top standards in product quality, customer service, and cleanliness. With a focus on team support and financial accountability, you’ll help create a positive work environment and outstanding customer experiences. We are an equal opportunity employer and welcome your application!

Job Responsibilities

• Oversee daily restaurant operations to maintain efficiency and high performance.
• Ensure compliance with company standards in all areas, including product preparation, customer service, restaurant upkeep, inventory control, team management, recruitment, and retention.
• Maintain financial accountability and deliver top-quality products and services to every customer.
• Perform additional duties as needed or assigned.

Qualifications

• Consider yourself a "people person," and enjoy meeting others.
• Love working as a team and appreciate the chance to collaborate.
• Understand how to create a great customer service experience.
• Have a focus on quality and take pride in your work.
• Are open to learning new things.
• Are comfortable with responsibilities like cash-handling and store safety.
• Can keep cool and calm in a fast-paced, energetic work environment.
• Can maintain a clean and organized workspace.
• Have excellent communications skills.