Shift Leader

IRMG GROUP; Tulsa (OK); On-site; USD 16,531 - 17,908; Full time

Job summary

IRMG GROUP's Burger King location in Tulsa is seeking a dedicated Shift Leader to oversee daily restaurant operations, ensuring efficiency and high standards in service and quality.

You will manage inventory, uphold financial accountability, and support a collaborative team focused on excellent customer experiences and restaurant safety. This role offers growth within a dynamic, service-driven environment and requires strong communication and leadership skills.

Qualifications

• Education level: High School/GED.
• Experience in a fast-paced, customer-focused environment is a plus.
• Cash-handling and basic POS usage knowledge is helpful.
• Strong communication and teamwork abilities are essential.

Responsibilities

• Oversee daily restaurant operations to maintain efficiency and high performance.
• Ensure compliance with company standards in all areas, including product preparation, customer service, restaurant upkeep, inventory control, team management, recruitment, and retention.
• Maintain financial accountability and deliver top-quality products and services to every customer.
• Perform additional duties as needed or assigned.

Skills

People skills

Teamwork

Customer service

Quality focus

Willing to learn

Cash handling

Store safety

Calm under pressure

Organized workspace

Communication

Education

High School/GED

Job description

Job Details

Job Location: Burger King at Woodland Hills Mall- 7021 S Memorial Dr - Tulsa, OK 74133

Position Type: Shift Leader

Education Level: High School/ GED

Salary Range: $12.00 - $13.00 Hourly

Job Category: Operations

SHIFT LEADER

Company Overview

A dynamic and growing company that specializes in creating memorable dining experiences. We are committed to fostering a diverse and inclusive workplace where every employee can thrive.

Job Summary

As a Shift Leader you’ll oversee daily operations, manage inventory, and ensure top standards in product quality, customer service, and cleanliness. With a focus on team support and financial accountability, you’ll help create a positive work environment and outstanding customer experiences. We are an equal opportunity employer and welcome your application!

Job Responsibilities

• Oversee daily restaurant operations to maintain efficiency and high performance.
• Ensure compliance with company standards in all areas, including product preparation, customer service, restaurant upkeep, inventory control, team management, recruitment, and retention.
• Maintain financial accountability and deliver top-quality products and services to every customer.
• Perform additional duties as needed or assigned.

Qualifications

• Consider yourself a “people person,” and enjoy meeting others.
• Love working as a team and appreciate the chance to collaborate.
• Understand how to create a great customer service experience.
• Have a focus on quality and take pride in your work.
• Are open to learning new things.
• Are comfortable with responsibilities like cash-handling and store safety.
• Can keep cool and calm in a fast-paced, energetic work environment.
• Can maintain a clean and organized workspace.
• Have excellent communications skills.