Shift Leader

IRMG GROUP; Milpitas (CA); On-site; USD 28,000 - 29,000; Full time

Job summary

IRMG GROUP is seeking a Shift Leader for Popeyes at Great Mall in Milpitas, CA. You will oversee daily operations, manage inventory, and ensure high standards of product quality, service, and cleanliness.

The role emphasizes team support, accountability, and delivering great customer experiences. Qualifications include a High School diploma or GED, strong communication, teamwork, and the ability to handle cash-handling and safety in a fast-paced environment.

Qualifications

• High School diploma or GED required.
• Strong customer service skills.
• Ability to work in a fast-paced environment.
• Attention to detail and reliability.

Responsibilities

• Oversee daily restaurant operations to maintain efficiency and high performance.
• Ensure compliance with company standards in product preparation, customer service, upkeep, inventory control, and team management.
• Maintain financial accountability and deliver top-quality products and services.
• Perform additional duties as needed or assigned.

Skills

People person

Teamwork

Customer service

Cash handling

Store safety

Communication skills

Education

High School/GED

Job description

Job Details: Job Location: Popeyes at Great Mall- 447 Great Mall Drive - Milpitas, CA 95035, Position Type: Shift Leader, Education Level: High School/ GED, Salary Range: $20.00 - $21.00 Hourly, Job Category: Operations, SHIFT LEADER

Company Overview:

A dynamic and growing company that specializes in creating memorable dining experiences. We are committed to fostering a diverse and inclusive workplace where every employee can thrive.

Job Summary:

As a Shift Leader you'll oversee daily operations, manage inventory, and ensure top standards in product quality, customer service, and cleanliness. With a focus on team support and financial accountability, you'll help create a positive work environment and outstanding customer experiences. We are an equal opportunity employer and welcome your application!

Job Responsibilities:

• Oversee daily restaurant operations to maintain efficiency and high performance.
• Ensure compliance with company standards in all areas, including product preparation, customer service, restaurant upkeep, inventory control, team management, recruitment, and retention.
• Maintain financial accountability and deliver top-quality products and services to every customer.
• Perform additional duties as needed or assigned.

Qualifications:

• Consider yourself a "people person," and enjoy meeting others.
• Love working as a team and appreciate the chance to collaborate.
• Understand how to create a great customer service experience.
• Have a focus on quality and take pride in your work.
• Are open to learning new things.
• Are comfortable with responsibilities like cash-handling and store safety.
• Can keep cool and calm in a fast-paced, energetic work environment.
• Can maintain a clean and organized workspace.
• Have excellent communications skills.