Shift Leader

Auntie Anne’s Pretzels; Miami (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay with tips

Paid training

Benefits eligibility

Job summary

Auntie Anne’s is seeking a Shift Leader at Dadeland Mall. The role directs restaurant operations in the absence of managers to uphold food quality, service, cleanliness, and workplace safety. You will prep, bake and serve pretzels and other items while greeting customers and taking orders.

You’ll monitor breaks and scheduling, assist with training new staff, and contribute to a positive, fast-paced team environment. Mall hours apply with opportunities for growth and benefits eligibility.

Qualifications

• Direct the operation in the absence of managers to ensure standards and safety.
• Prep, bake and serve pretzels and other products.
• Greet customers and take orders accurately and efficiently.
• Monitor breaks, overtime and scheduling for staff.
• Assist with training new employees.

Responsibilities

• Direct the restaurant operation in manager's absence to uphold quality, service and cleanliness.
• Oversee pretzel prep, baking and serving, and other product handling.
• Greet customers, take orders, and maintain accurate transactions.
• Monitor breaks, overtime, and employee scheduling for coverage.
• Assist with training and onboarding of new hires.

Skills

Shift leadership

Customer greeting

Employee training

Food prep

Scheduling

Job description

Auntie Anne's - Shift Leader - Dadeland Mall

Auntie Anne’s known for our homemade, freshly baked, golden brown soft pretzels that are served with a smile! Come grow with the largest and fastest growing domestic franchise partner of Auntie Anne’s Pretzels, Chestnut Land Company.

We Offer:

• $15.50/hour + tips (tips average $2-3/hour)
• Mall hours; no late nights or early mornings
• Paid training
• Potential eligibility for benefits (Health, Dental, Vision, Life Insurance, 401k)
• Opportunities to advance within the company

Job Summary:

The Shift Lead’s responsibility is to direct the operation of the restaurant in the absence of the General Manager and Assistant Manager to achieve the highest standards of food quality, service, cleanliness, and workplace safety within the Auntie Anne’s Pretzels.

• Responsible for prepping, baking and serving pretzels as well as other products.
• Greets customers and takes orders in a friendly and efficient/accurate manner.
• Monitors breaks, overtime and scheduling for employees.
• Assist with training new employees.

About Our Franchise:

Chestnut Land Company franchisee of Auntie Anne’s and Cinnabon. Chestnut Land Company started in 1994 and has grown to be the largest domestic franchise partner of Auntie Anne’s Soft Pretzels. We are headquartered in Boardman, Ohio with over 100 locations in 14 states, including occupying some of the country’s most prestigious indoor and outdoor malls, shopping venues, and outlet centers. We are recognized industry leaders who pride ourselves on providing memorable experiences for our customers and employees. We’re proud to say this is a great place to start a career, grow professionally, and make a difference. Here, everyone’s voice is heard and fun is the rule rather than the exception, plus you are recognized for your efforts and achievements.

#CLC

Visit our website: www.chestnutland.com