Shift Leader

Workstream; Mayfield Heights (OH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Employee discount

Flexible schedule

Job summary

Workstream is seeking a Shift Leader in Mayfield Heights, Ohio, to help guests achieve their fitness and nutrition goals by crafting smoothies and guiding team members. The ideal candidate should have at least one year of customer service experience, excellent communication skills, and reliability. Responsibilities include blending smoothies, ensuring guest satisfaction, and performing store tasks. Benefits include employee discounts and a flexible schedule, promoting a supportive work environment.

Qualifications

• Minimum 1 year of experience as a team member in a restaurant or similar retail customer service environment.
• Must be extremely reliable.

Responsibilities

• Blends delicious tasting smoothies.
• Ensures Guest’s purpose is met when smoothies are ordered.
• Greets and engages the Guest to provide a friendly experience.
• Properly preps all fruits, vegetables, frozen items, powders, and liquids.
• Performs opening and/or closing duties.
• Performs store checklist tasks.
• Shows up on time and ready to work.
• Lives and promotes the culture, values, and mission of Smoothie King.
• Assists in Team Member management throughout shifts.
• Fulfills cash handling, inventory, and open/closing store assignments.

Skills

Excellent communication skills

Customer service experience

Microsoft Office knowledge

Tools

POS systems

Job description

As a brand ambassador, Shift Leaders will help our guests meet their fitness and nutrition goals by assisting them to help select smoothies and retail products that inspire them to live a healthy and active lifestyle! A Shift Leader will also provide guidance to team members when the General Manager is not in the store. The successful shift leader will be passionate about the brand and demonstrate willingness to take on new challenges.

Benefits

• Employee discount
• Flexible schedule

Responsibilities

• Blends delicious tasting smoothies.
• Ensures Guest’s purpose is met when smoothies are ordered.
• Greets and engages the Guest to provide a friendly experience.
• Properly preps all fruits, vegetables, frozen items, powders, and liquids.
• Performs opening and/or closing duties.
• Performs store checklist tasks.
• Shows up on time and ready to work.
• Lives and promotes the culture, values, and mission of Smoothie King.
• Assists in Team Member management throughout shifts.
• Fulfills cash handling, inventory, and open/closing store assignments.

Essential Functions

• Minimum 1 year of experience as a team member in a restaurant or similar type of retail customer service business.
• Microsoft Office knowledge required.
• Knowledgeable of general POS functionality.
• Excellent communication skills, ability to give and receive feedback.
• Must be extremely reliable.