Shift Leader

Smoothie King (SKFI); Grand Rapids (MI); On-site; USD 28,000 - 40,000; Part time

Benefits offered by this job

Employee discount

Flexible schedule

Job summary

A popular smoothie retailer in Grand Rapids is seeking a Shift Leader to enhance guest experiences and manage team members effectively during shifts. The ideal candidate must have at least 1 year of customer service experience, excellent communication skills, and a strong commitment to the brand's values. This role involves blending smoothies, engaging guests, and ensuring operational tasks are fulfilled. Join a team dedicated to promoting healthier lifestyles through nutrition and great service.

Qualifications

• Minimum 1 year of experience in a restaurant or similar retail customer service.
• Ability to give and receive feedback.
• Knowledge of customer service principles.

Responsibilities

• Blend delicious tasting smoothies.
• Ensure guest’s needs are met when smoothies are ordered.
• Greet and engage guests to provide a friendly experience.
• Prep all fruits, vegetables, powders, and liquids.
• Perform opening and closing duties.
• Complete store checklist tasks.
• Arrive on time and ready to work.
• Promote the culture and values of Smoothie King.
• Assist in Team Member management during shifts.
• Handle cash, inventory, and store assignments.

Skills

Excellent Communication Skills

Microsoft Office knowledge

Reliability

Tools

POS functionality

Job description

As a brand ambassador, Shift Leaders will help our guests meet their fitness and nutrition goals by assisting them to help select smoothies and retail products that inspire them to live a healthy and active lifestyle! A Shift Leader will also provide guidance to team members when the General Manager is not in the store. The successful shift leader will be passionate about the brand and demonstrate willingness to take on new challenges.

Benefits

• Employee discount
• Flexible schedule

Responsibilities

• Blends delicious tasting smoothies.
• Ensures Guest’s purpose is met when smoothies are ordered.
• Greets and engages the Guest to provide a friendly experience
• Properly preps all fruits, vegetables, frozen items, powders, and liquids.
• Performs opening and/or closing duties.
• Performs store checklist tasks.
• Shows up on time and ready to work.
• Lives and promotes the culture, values, and mission of Smoothie King
• Assists in Team Member management throughout shifts.
• Fulfills cash handling, inventory, and open/closing store assignments.

Essential Functions

• Minimum 1 years of experience as a team member in a restaurant or similar type of retail customer service business.
• Microsoft Office knowledge required.
• Knowledgeable of general POS functionality.
• Excellent Communication Skills, ability to give and receive feedback.
• Must be extremely reliable

Company Introduction

Smoothie King has grown to include over 1,100 units operating in 33 states, the Caymans, Trinidad, and the Republic of Korea.
What makes Smoothie King so successful? A genuine commitment to helping people live healthier lives through nutrition. It’s been more than 40 years since
Steve invented the nutritious and delicious drink now known as a smoothie. In that time, Smoothie King has expanded its menu to include a wide selection of healthy snacks and high-quality nutritional products.
They’re not just good; they’re good for you.