Shift Leader

Smoothie King (SKFI); Matthews (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Commission

Bonus

Tips

Training Pay

Employee discount

Flexible schedule

Job summary

Smoothie King is seeking a Brand Ambassador/Shift Leader to help guests choose smoothies and health products, guiding team members when the GM is away. The role emphasizes a passion for the brand and willingness to tackle new challenges.

The Shift Leader will uphold Smoothie King’s culture and values while ensuring a positive guest experience and smooth store operations.

Qualifications

• Minimum 1 year of experience in a restaurant or retail customer service role.
• Proficient with Microsoft Office and basic POS systems.
• Excellent communication skills and reliability.

Responsibilities

• Blends smoothies to meet guest requests and ensure quality.
• Greets guests and provides a friendly experience.
• Preps fruits, vegetables, powders, and liquids for smoothies.
• Performs opening and/or closing duties.
• Completes store checklist tasks.
• Shows up on time and ready to work.
• Supports team member management during shifts.
• Fulfills cash handling and inventory duties.

Skills

Customer service

Communication

Reliability

Time management

Tools

Microsoft Office

POS system

Job description

As a brand ambassador, Shift Leaders will help our guests meet their fitness and nutrition goals by assisting them to help select smoothies and retail products that inspire them to live a healthy and active lifestyle! A Shift Leader will also provide guidance to team members when the General Manager is not in the store. The successful shift leader will be passionate about the brand and demonstrate willingness to take on new challenges.

Benefits

• Commission
• Bonus
• Tips
• Training Pay
• Employee discount
• Flexible schedule

Responsibilities

• Blends delicious tasting smoothies.
• Ensures Guest’s purpose is met when smoothies are ordered.
• Greets and engages the Guest to provide a friendly experience
• Properly preps all fruits, vegetables, frozen items, powders, and liquids.
• Performs opening and/or closing duties.
• Performs store checklist tasks.
• Shows up on time and ready to work.
• Lives and promotes the culture, values, and mission of Smoothie King
• Assists in Team Member management throughout shifts.
• Fulfills cash handling, inventory, and open/closing store assignments.

Essential Functions

• Minimum 1 years of experience as a team member in a restaurant or similar type of retail customer service business.
• Microsoft Office knowledge required.
• Knowledgeable of general POS functionality.
• Excellent Communication Skills, ability to give and receive feedback.
• Must be extremely reliable

Company Introduction

Smoothie King has grown to include over 1,100 units operating in 33 states, the Caymans, Trinidad, and the Republic of Korea.

What makes Smoothie King so successful? A genuine commitment to helping people live healthier lives through nutrition. It’s been more than 40 years since Steve invented the nutritious and delicious drink now known as a smoothie. In that time, Smoothie King has expanded its menu to include a wide selection of healthy snacks and high-quality nutritional products.

They’re not just good; they’re good for you.