Shift Leader

Culvers; Marion (IN); On-site; USD 25,000 - 33,000; Full time

Job summary

Culver's in Marion, IN is seeking a manager who can run shifts efficiently while motivating team members to ensure every guest leaves happy. The role emphasizes product quality, guest service, cleanliness, and safety adherence.

Responsibilities include opening/closing procedures, staff training, labor optimization, POS management, and daily financial reporting. The successful candidate will lead by example and uphold Culver's standards of service.

Qualifications

• Ability to foster and encourage open communication, teamwork and cooperation.

Responsibilities

• Run shifts effectively to ensure quality products, guest service and cleanliness meet Culver's standards.
• Demonstrates proper product quality control, presentation and hold times.
• Review daily deployment sheet and adjust to ensure team efficiency while maintaining labor costs.
• Perform restaurant opening and closing procedures.
• Monitor and coach team on safety best practices related to Culver's safety program.
• Train team on all restaurant positions.
• Ensure staff is knowledgeable about products and guest service.
• Ensure staff follows standards of uniforms and appearance.
• Administer breaks according to federal and state requirements.
• Assist team with mis-punches, voids, discounts and POS functions.
• Run financial reports and daily deposits.
• Access financial information and complete weekly sales and labor reports.
• Ensure completion of Quality Control/Safe Food Checklist.
• Ensure team practices food safety and personal hygiene.
• Assign and follow up on weekly/monthly tasks.
• Demonstrate positive role modeling through appearance and attitude.
• Attend manager and team meetings.
• Follow policies and procedures consistently.
• Ensure proper waste documentation on every shift.
• Follow cash counting procedures.
• Run daily POS labor reports.

Skills

Team leadership

Customer service

Communication

Job description

JOB SUMMARY

Runs shifts efficiently and continually motivates team members to ensure that every guest who chooses Culver's® leaves happy.

ESSENTIAL FUNCTIONS

• Assist in running shifts effectively to ensure quality products, guest service and restaurant cleanliness meet Culver's standards.
• Demonstrates proper product quality control, presentation and hold times.
• Reviews daily deployment sheet and adjusts to ensure team efficiency while maintaining labor costs.
• Performs restaurant opening and closing procedures effectively.
• Routinely monitors and coaches team on safety best practices related to the Culver's hazard communication program and workplace safety.
• Demonstrates proficiency on all restaurants positions.
• Trains team effectively on all restaurant positions.
• Ensures team is knowledgeable concerning products and guest service.
• Demonstrates and ensures team is following the standards of uniforms and appearance.
• Administers team member breaks according to federal and state legal requirements.
• Assists team members with mis-punches, voids, discounts, and other managerial POS functions.
• Runs financial report, counts afternoon drawers, enters drawer pickups and completes daily deposits.
• Accesses financial information and completes weekly sales and labor during their shift.
• Ensures the accurate completion of the Quality Control/Safe Food Checklist.
• Ensures team practices proper personal hygiene and demonstrates food safety practices.
• Assigns and follows up on weekly and monthly "odd jobs" to team.
• Demonstrates positive and effective role modeling for all team members through appearance and attitude.
• Attends all manager and team member meetings.
• Follows restaurant policies and procedures consistently.
• Ensures proper product waste documenting on every shift.
• Follows cash counting procedures.
• Runs daily POS labor reports.

QUALIFICATIONS

Ability to foster and encourage open communication, teamwork and cooperation. Prior restaurant experience preferred.

PHYSICAL REQUIREMENTS

• Stands for long periods of time without sitting
• Walks fast paced during shifts.
• Bends, reaches and stoops
• Lift / carry 10 lbs or less Constantly;
• Lift / carry 11-20 lbs Frequently;
• Lift / carry 21-50 Ibs Occasionally;
• Lift / carry 51-100 lbs Rarely

In 1984, Craig and Lea Culver, along with Craig’s parents George and Ruth, opened the very first Culver's in the family’s beloved hometown of Sauk City, Wisconsin, and began serving ButterBurgers® and Frozen Custard.
Craveable as our signature combination is, the Culver family knew right away that although the business is centered around the food, it is really about the people. While folks can vividly recall the first time they bit into a ButterBurger or tasted a scoop of rich, creamy Fresh Frozen Custard, it’s our way of welcoming guests that truly makes Culver’s delicious.